Client Support
1 day ago
Fun, cool, vibrant culture - A business in the drinks industry
- Plenty of perks, great culture - a business to grow in
- $60k-70k plus free beer CBD Fringe
Are you a super energetic and highly motivated individual who is passionate about providing outstanding service and loves building lasting relationships? Are you looking for a business that OOOZZZEEEES culture (you know the ones, the cool kids on the block)? This is a very special company offering a unique service, who are known for creating a unique customer experience - they are truly in need of a special individual.
**If you’re looking for a business with personality, bags of culture, dedication to their goals, and a team where you can enjoy a cold beer at the end of a big day, then you may have just hit the jackpot.**
Could this be your DREAM role??....OMG...this is by far one of our favourite clients as they are genuinely a great bunch. They are a service organisation within the beer industry and pride themselves on the partnerships they create with customers. This is a very rare opportunity to be involved in a busy scale-up business that has fun every step of the way
**Your new job**
You will be a crucial member of the Client Experience Team who always goes the extra mile when interacting with their network of partners, clients, and suppliers.
If ‘I love creating outstanding client experiences’ is your work motto and you have the energy to see this through on a daily basis, then we want to hear from you Day to day you can expect to be tackling the below...
- Working with well-known breweries, logistic partners, and hospitality venues on a daily basis - you'll never be bored
- Overseeing multiple inboxes and monitoring the phone line, ensuring all enquiries are responded to quickly and accurately
- Collaborating with the sales team and ensuring client orders are being fulfilled and managed correctly
- Gaining information on timelines and updating clients accordingly
- Working with the Operations Manager to support with reporting
**About you...**
You are passionate, driven and easily remembered (a wicked sense of humour wouldn't go astray) and you pride yourself on doing a really good job every day You never accept second best, you don't watch the clock and you would certainly never drop the ball - your laser focus on achieving the highest quality outcomes for your customers is second to none
You get a kick out of helping people and making their day - it's just in your nature. Your work ethic will shine through in this small but dynamic team, it's an environment where everyone pitches in to help out. Essentially, if organisation skills were a superpower you would be wearing a cape
You will be pretty handy with the MS Office suite - look, you don't need to be a mathematician but if you can find your way around Excel and new software without too much trouble then you'll succeed.
**The PERKS**
Firstly (and most importantly) the team THEY ARE AMAZING We could spend all day hanging out in their super cool office. They are based just on the city fringe and are easy to access via public transport.
Most importantly though is the culture. They're a rock solid team and the Directors have grown several successful businesses in the past. They all love what they do, so it's important to them that you have that passion too.
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