Location Manager

7 days ago

Wynnum, Australia Invocare Full time

**Have you considered a career helping people and families through a difficult time in their life?**

You may not have considered this industry before, but we provide essential services to families across Australia, New Zealand and Singapore as they celebrate the lives of their loved ones. Working with **InvoCare**is truly a unique and rewarding opportunity, you will:

- Work with incredibly committed and caring people in a **PURPOSE**driven organisation.
- Experience the **PRIVILEGE**of honouring life and serving families in everything we do.
- Have a strong sense of **PRIDE**in the work you do each day.
- Access career **PROGRESSION**. over 20% of our roles are appointed from within
- Demonstrate your **POTENTIAL**as you achieve your goals and targets and grow with us
- Access birthday, paid parental leave and all of our other benefits programs (Thrive salary packaging, Thrive purchasing power etc.)

White Lady Funerals is a part of InvoCare, an industry leader within the funeral industry. We currently operate over 300 funeral locations, 17 cemeteries and 29 crematoria, throughout Australia, New Zealand and Singapore and we are growing. As we plan for the next phase of transformation and growth, now is an exciting time to join the InvoCare team.

The Location Manager has a strong focus on ensuring our brand is well known in the community, be results oriented and ensure the provision of quality service to our clients, embracing and advocating the company’s culture and high service standards.

This role is required to build positive relationships with stakeholders, motivate a team, provide compassionate care and support to families during one of the most challenging times in their lives before, during and after the funeral.

**About you**:

- You possess the capacity to lead, develop, and inspire your team by creating a workplace where people feel valued, challenged and proud to be part of the team
- Operations, people and finance management for an extremely high-volume location
- Ability to deliver profit objectives while ensuring outstanding customer service levels
- Sensitivity to circumstances involving grieving people, their values and beliefs
- Customer focused with the ability to communicate effectively to all levels of the public
- Empathy to interpret the needs of people and clearly communicate options to clients
- Competent administrative and computing skills and an eye for detail.
- Flexibility to participate in after hour duties, including occasional weekend arranging.
- Excellent written and oral communications skills
- Hold a level of comfort in working with grieving families and the deceased
- Unrestricted Driver’s license

**Benefits of joining InvoCare**:
You may not have considered this industry before, but we provide vital services to families to assist them to celebrate the lives of their loved ones in a way that they would have wanted. The benefits you can receive include:

- Reward and recognition programs
- Tailored induction and training programs
- Well designed and fitted out locations with the latest facilities to assist in providing an exceptional client family experience
- Networking opportunities across the business and with peers
- Birthday and paid parental leave
- Free access Employee Assist Program

**How to Apply**:

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