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Customer Service Attendant

2 weeks ago


Wynnum, Australia Pressed Dry Cleaning Full time

Our **Customer Service Attendants** are the first point of contact in providing exemplary service to our loyal customer base. You will welcome customers, receive and prepare garments for cleaning, and complete payment transactions.

**Key tasks**:

- input incoming orders, complete order pick-ups
- complete payment transactions and daily till reconciliation
- confidently manage customer expectations, clearly communicate cleaning expectations and potential risks
- prepare garments for cleaning; including checking of pockets, inspection for stains and defects
- complete wardrobe inventory and ensure orders are accurately stored

**Required skills and attributes**:

- minimum 3 years in an operations/results-focused role
- physically fit and have the ability to stand on your feet and work*
- sound computer (keyboard) skills
- ability to accurately follow detailed procedures and complete tasks in a timely manner
- non-smoker

**Training**: industry experience is not essential, however a willingness to learn is a must. On-the-job training provided.

**Hours**:29-37.5 hours per week (inc some Saturdays). Ability to work an 8.30am to 5pm day (on weekdays) is essential.

**Location**:once you have completed your initial training, you will primarily work between our Wynnum and Gumdale stores.
- minimum height of 5″5 due to OH&S requirements (need to reach high heights)

**Job Types**: Part-time, Casual

Pay: $29.00 - $33.00 per hour

**Benefits**:

- Employee discount

Schedule:

- Day shift
- Morning shift

Work Authorisation:

- Australia (preferred)

Work Location: In person