Terminal Duty Manager

2 weeks ago

Perth Airport, Australia Perth Airport Full time

New permanent role
- Shift work
- Varied and interesting role

Perth Airport is Australia’s Western Hub connecting the people, businesses and communities of Western Australia with the rest of Australia and the world. Operating 24 hours a day, seven days a week throughout the year, Perth Airport plays a significant role in providing economic, social and cultural benefits to West Australians.

Voted Australia’s best major airport in 2019, we strive to provide a lasting first impression and a seamless, quality travel experience for our domestic, interstate and international visitors.

We service a truly diverse community and know that we can achieve even more with people from different backgrounds, working together in an environment of inclusion and respect. By welcoming our individual differences, talents and insights into our team, we all contribute to our common goals and success.

Our team are currently looking for a Terminal Duty Manager.

**What you'll do**:
This role collaborates with all key stakeholders to deliver an exceptional customer experience. You will act as the focal communications hub for the Airport to provide a coordinated response to any situation and in doing so you ensure the airport continues to operate efficiently and safely.

This role spans Customer service and stakeholder management as well as holding responsibility for safety, security and emergency levels within the Terminal buildings are maintained to a high standard. lastly you are responsible for the management of the daily Terminal Operations.

**About you**:
You are someone who can evidence strong customer facing skills and experience in a highly complex environment and incident management experience both of which require excellent attention to detail. You are flexible in your approach, with excellent communication skills, both written and verbal. Lastly you approach high pressure situations calmly and with composure.

Perth Airport are committed to developing an equitable and diverse workforce and encourage people of all backgrounds to apply.

If this sounds like you please get in touch.

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