Medical Receptionist

**Psychology Clinic Administrator and Intake Officer**

Looking for an enthusiastic, professional and reliable administrator with excellent attention to detail for our friendly psychology practice based in beautiful leafy Kew East. Join our awesome team as our warm and welcoming clinic administrator and intake officer. This is a fantastic opportunity for someone who is passionate about customer service and delivering an outstanding client experience. Would suit an experienced receptionist currently working in an allied health / medical or specialist clinic looking for extra hours or a psychology student with previous or current reception and administration experience.

**The role**:
12-20hrs per week. To begin with, a preference to work half-days on Tues, Thurs and Fridays with a view to increasing hours. Casual to begin with a view to permanent part-time.

Patient scheduling/ bookings via our practice management system, medicare/processing payments, greeting clients and providing education to new clients on our services are just some of the tasks required to undertake in this role.

With parking on-site, cafe’s and supermarket within walking distance and a lovely clinic space in beautiful, leafy Kew East, what more could you ask for?

**We offer you**:

- Supportive, friendly and nurturing team culture
- Variety in the role keeps every day rewarding and interesting
- Join a close-knit team that values collaboration, growth, and positivity
- Competitive remuneration
- A team passionate about helping clients improve their health
- Enjoyable working environment
- Health and well-being staff program
- On-site training

**Duties include**:

- Intake of information for new client bookings
- Rescheduling client bookings and diary management for psychologists
- Medicare or private health claims and receipting
- Ensuring client records are managed accurately and confidentially
- Producing reports, Excel documents or other documents
- Explaining and educating new clients over the phone on our services and treatment
- Preparing and receipting accounts, processing payments
- Entering client and referrer data to create client files
- General administration duties
- Creating Initial Letters for Referrers and Faxing
- General ad hoc administration duties
- Data entry
- Meeting and greeting clients in a friendly, warm and professional manner
- Assist the Directors with general administration tasks as required
- General front desk reception duties, ordering stationary and supplies

**Skills required**:

- At least 2 years medical reception or health clinic experience is required
- Experience with client/patient appointment scheduling (on-the-job training provided in our practice management system)
- Experience with Medicare billing and Mental Health Care Plans, an advantage
- Experience managing multiple practitioners and locations preferred
- Must have strong computer and quick typing speed, as well as sound knowledge of Microsoft Office Suite
- Strong attention to detail and ability to multi-task with accuracy
- Excellent communication skills
- Caring nature, with a calm and positive disposition
- Friendly and warm personality
- Reliable, well presented and professional
- Comfortable in a small but growing team
- Ability to work independently when required
- A sense of humour is always welcome and appreciated

**About us**:
The Gut Centre is a growing and reputable psychology and multi-disciplinary (dietetics and pelvic-floor physiotherapy) clinic providing treatment specifically for patients with gastrointestinal and other health conditions. We have been successfully treating patients for more than 10 years and the first and leading experts in the area in Australia.

PLS UPLOAD A COVER LETTER WITH YOUR CV/RESUME.

**Job Types**: Part-time, Permanent, Casual

Pay: $29.00 - $32.00 per hour

Expected hours: 12 - 20 per week

Schedule:

- Monday to Friday

Work Location: In person