Administration Officer or Trainee

5 days ago

Arndell Park, Australia Stair Lock Pty Ltd Full time

**Introduction**:
With over 60 years' experience in the building industry, STAIRLOCK is one of Australia's largest staircase manufacturers supplying exceptional quality staircases and balustrade systems for commercial and residential projects across Australia.

**Description**:
Join a national, family owned company in this key business support administration role. Full time, part time, and traineeship options available

STAIRLOCK are one of Australia's largest staircase companies. We make stairs well. In fact, it’s all we do. We make, supply, and install a wide range of staircases and stair parts throughout Australia. We design smart stairs that bring together form and function. Delivered swiftly, solidly made, and great value to ensure the right fit for every project.

STAIRLOCK is a family-owned business that has been in the staircase industry for over 30 years. We have state of the art machinery in our purpose-built manufacturing plant in South Australia, with sales and installation teams operating in Adelaide, Melbourne, and Sydney.

We are looking for a Administration Officer to support operations and installation teams in our small Sydney office. Reporting to and working closely with the NSW Service Manager your primary responsibility will be to support the scheduling of staircases for installation including contact with our customers, bookings, and providing customer service and sales support.

**At Stairlock you will have**:

- Secure, permanent employment with options for full time or part time hours
- Healthy work-life balance with a family friendly company
- Training and professional development
- Productive and supportive organisational culture
- Traineeship opportunities available

**About your new role**:

- Supporting scheduling for our team of regular contractors for staircase installers across Sydney in partnership with the NSW Service Manager
- Building and strengthening existing customer relationships through high quality customer service and regular contact with builders
- Using high level computer skills for data entry and tracking jobs
- Providing project support for large installs to ensure stairs are installed on time in full

**Skills and Experiences**:
**Value you will bring to the role**:

- Passion for providing a quality customer service experience
- Demonstrated expertise in a fast-paced work environment
- Excellent communication skills (verbal and electronic)
- Confidence to build rapport with builders and the installation team
- Experience in the building or building products industry, resource planning or project management desirable (but not essential)

No Recruitment Agencies please.

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