Principal Experience Designer

Get set for your next great career move _
- Sydney CBD office, with flexibility of a hybrid work arrangement
- Be a part of Westpac’s supportive and inclusive team culture

**How will I help?**

As our **Principal Experience Designer **you will be reporting directly to the Territory Lead. Your work is both strategic as well as hands-on design work, with a focus on informing and supporting our strategy and roadmap. You will support the team with design direction to balance delivering at speed with high-quality experiences.

You will be responsible for actively developing and mentoring other designers to support growth opportunities; as well as contributing to the overall program strategy and driving improvements in the ways of working.

You will also be responsible for:

- Inspiring and enabling your team, sharing strategic design and leadership knowledge to support growth and development opportunities for the team
- Working closely with the Territory Experience Design Lead to support strategic value streams across the program and demonstrate the value of design decisions
- Providing design direction and mentorship to individuals to help the team balance delivering at speed with high-quality experiences
- Partnering with other leads across product, engineering, and business teams to help influence platform strategy supporting customer and business outcomes
- Helping define success metrics with business teams to drive continuous improvement and development of our products and services
- Building relationships across value streams with other leads to help facilitate cross-team collaboration within delivery teams and squads
- Leading discovery research to inform conceptual direction and help shape opportunities for prioritisation
- Leading research operations including recruitment, facilitating testing sessions and actively contribute to analysis and synthesis
- Driving engagement with the design systems team to enable other designers to effectively leverage the component libraries and improve workflows for continuous improvement
- Influencing and shaping the way our teamwork across the end-to-end experience design and product development process
- Taking an active role engaging and sharing knowledge within the design community and other business partners

**What’s in it for you?**

We’re going through significant change, and this is an opportunity to work closely with our business through the next phase of transformation. You’ll play a significant part of the future of a business that has been around for over 200 years. So, we’ll back you in the development of your career, and flexible working. You’ll also keep learning to grow, backed by a fantastic team of people within a can-do, supportive structure.

**What do I need?**
- You will be a self-starter, able to work self sufficiently
- A wealth of experience in the digital product design field
- Ability to work autonomously and leading independent strategic initiatives
- Capability to facilitate and foster stakeholder relationships
- Power to exercise governance and best practise
- Ability to play a mentoring relationship for the wider team
- You will carry a wealth of problem-solving skills and decisive thinking
- A strong background in financial or business analytics
- A strong technical skillset in analytics and sound commercial judgement
- Ability to engage and influence key stakeholders
- Desire to be constantly challenged and develop new knowledge

**What is it like to work there?**

We aim to provide one big, supportive team to help us reach our vision to become one of the world’s great service companies. As an equal opportunity employer, we’re proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

**How do I Apply?