Client Services Executive

1 week ago

Sydney, Australia Informa Markets Full time

Company Description

Centre for Aviation (CAPA), part of the Informa Group (10,000+ colleagues), is one of the world’s most trusted sources of market intelligence for the aviation and travel industry. Our unrivalled reputation for independence and integrity means you get the whole story, with powerful data and in-depth insights on the news, issues and trends that are shaping our industry. Since its establishment in 1990, CAPA has developed a formidable global network of aviation researchers and analysts located across Europe, North America, Asia and Australia. We provide Members with access to more than 1,000 News Briefs each week, as well as Analysis Reports, Research Publications and a comprehensive Data Centre with extensive company profiles, airline and airport databases, and more.

**Job Description**:
**Salary**:Circa $56,000 + Super
- Work from home (in Sydney office 1 day per week at most)
- Support to create an optimal setup at home
- Part of the worlds largest B2B Events company - access to L&D, career progression, additional certifications etc.
- Employee Share scheme options
- Birthday day off
- Volunteer days
- Ability to flex hours

Improve the efficiencies and output of the Centre for Aviation (CAPA) Sales team by assisting the Account Managers and Senior Leadership Team with various administrative tasks to support the overall operation of the CAPA Membership programme and other revenue generating ad-hoc projects. The tasks involved in this role cover elements of sales support, client onboarding, invoicing accounts receivable function and the overall support of the account management team.

**Job Summary/Responsibilities**:
**Lead Management**
- Take full ownership to maintain CAPA’s inbound leads system including researching industries and providing highly qualified membership, data and events leads that can be passed on to Account Managers for actioning to drive the overall sales team revenue objectives.

**Client Services**
- Conduct client administration and onboarding processes.

**Reporting**
- Assist the sales team and CAPA senior leadership team in executing & extracting daily, weekly, and fortnightly reports.

**Extra Duties**
- Retrieving and updating information from internal databases, using Salesforce, MS Excel, and other administration systems.
- Other ad hoc administrative duties as requested.

**Qualifications**:
To be considered for this role you must:

- Have exceptional customer service skills.
- Be able to demonstrate where you have shown initiative and where this has impacted your business in a previous role.
- Be highly organised, love administration and have a high attention to detail.
- Have exceptional written and verbal communication skills.
- Be an excellent listener and communicator.
- Have excellent computer skills and a high level of proficiency in MS Office, with experience using MS Excel at an intermediate level.
- Demonstrate excellence and accuracy in data entry and database management.
- Take pride in your work.
- Be a team player.
- Have strong organisational and time management skills.
- Have a can-do attitude, and be willing to roll your sleeves up and get stuck in.

Additional Information

**Benefits**:

- Work from home (in Sydney office 1 day per week at most)
- Support to create an optimal setup at home
- Part of the worlds largest B2B Events company - access to L&D, career progression, additional certifications etc.
- Employee Share scheme
- Birthday day off
- Volunteer days

Schedule:

- Ability to flex hours
- Monday to Friday

  • Client Service Liaison

    3 days ago

    Sydney, New South Wales, Australia Executive Health Solutions Full time $45,000 - $65,000 per year

    About us:As part of Altius Group Executive Health Solutions is the leading provider of corporate health programs throughout Australia. We are seeking a Casual motivated Client Services Liaison to work in our Health Assessment Centre located in Martin Place Your new role:As a Client Service Liaison, you'll have the opportunity to work with a broad range of...

  • Client Services Executive

    2 weeks ago

    Sydney, Australia Cashrewards Full time

    Heyyyyy! We're Cashrewards, Australia’s most loved cashback platform. - Shoppers love us, but not just shoppers, our team think we’re pretty awesome too. So much so that they voted and now we’re a certified Great Place to Work. As they say, the proof is in the pudding so check out this role to see if you fancy a slice yourself. About the role - As the...

  • Client Success Executive

    1 day ago

    Sydney, Australia Institutional Shareholder Services Full time

    Let’s be #BrilliantTogether Overview The Client Success Executive role provides client service and relationship management to our Australia based clients across the wealth management market. In this role you help will manage the post-sales onboarding, product training, client service, ongoing client engagement and development of client relationships to...

  • Client Services Executive

    1 week ago

    North Sydney, Australia Gidget Foundation Australia Full time

    GFA Client Services Executive: Join our team and make a difference! Gidget Foundation Australia (GFA) is a not-for-profit organisation supporting the emotional wellbeing of expectant and new parents. Our Client Services Executives look after day-to-day Gidget House operations and clinical administration needs. In this role, you will be responsible for: -...

  • Client Executive

    2 weeks ago

    Sydney, New South Wales, Australia Blake Oliver Full time $90,000 - $120,000 per year

    Account Executive / Senior Account Executive An exciting opportunity has arisen for an experienced Account Executive to join a highly regarded brokerage with a reputation for quality service and strong client relationships. This role offers the chance to work across a dynamic portfolio of clients, with a particular focus on the hospitality sector. As part...

  • Client Services Executive

    1 week ago

    Sydney, Australia MiQ Digital Full time

    Role: Client Services Executive Location: Sydney THE OPPORTUNITY We’re MiQ, a programmatic media partner for marketers and agencies. We’re experts in data science, analytics and programmatic trading, and we’re always ready to react and solve challenges quickly, to make sure our clients are always spending their media investments on the right things...

  • Client Service Manager

    1 day ago

    Sydney, Australia T+O+M Executive Full time

    We at **TOM Executive** have partnered with a Financial Services firm to recruit an Client Service Manager for a permanent role based in the Sydney CBD. - Permanent role based in the Sydney CBD. - **Work from home options**: - Fanatic work life balance and work culture - Salary ranging between **$80,000 - $90,000** The purpose of the Client Services...

  • Client Executive

    1 week ago

    Sydney, Australia Aon Corporation Full time

    Posting Description: - Flexible working arrangements available - Be part of a high performing team - Excellent growth opportunities **Client Executive** We are looking for an experienced Client Executive to provide first-class customer service to a portfolio of high-net-worth clients and assist in driving growth within our Melbourne National team. We have...

  • Client Executive

    5 days ago

    Sydney, Australia Cognizant Full time

    Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked on the Fortune 500 and...

  • Client Services Executive

    1 week ago

    Sydney, Australia Hatch Full time

    ** This role is at Ansarada (not for Hatch)** Hatch is supporting Ansarada to find a great Client Services Executive to join their Customer Support team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Ansarada. **About the role at Ansarada** We...