Client Services Executive

1 day ago


Sydney, Australia Cashrewards Full time

Heyyyyy We're Cashrewards, Australia’s most loved cashback platform.
- Shoppers love us, but not just shoppers, our team think we’re pretty awesome too. So much so that they voted and now we’re a certified Great Place to Work. As they say, the proof is in the pudding so check out this role to see if you fancy a slice yourself.

About the role
- As the Account Executive, you will manage a portfolio of brands and support the broader Clients Services goals and objectives.

You will have a passion for great client relationships, be a team player, and be able to coordinate between multiple priorities. This role requires someone who is commercially savvy, dynamic, and can work within a fast-paced team environment.

You will support the team in growing and developing external relationships with affiliate network partners and clients. Supporting your senior team members on delivering opportunities to clients. All whilst ensuring operational tasks are executed, simultaneously joining regular marketing updates and WIPs.

Executing on campaigns for Cashrewards and your portfolio will be key to your success. You will be responsible for understanding your merchants objectives and how they align with Cashrewards initiatives and products. Delivering against a defined set of OKRs for Cashrewards and your merchants.

**Your Focus**:

- Manage tier 3 and 4 and support on tier 1 and 2 accounts. Building out plans that help increase the number of mass relevant offers for the portfolio.
- Overseeing tier 5 brands, working with networks to ensure any relevant action is taken
- Where relevant manage your client campaign execution - ensure trackers are updated and tasks are briefed accordingly
- You will support your senior leaders on their key accounts, supporting on Quarterly Business Review (QBR), Post Campaign Analysis’s (PCA’s) and fortnightly Working in Progress (WIPs)
- Present and share marketing ideas to your brands and share PCA performance when necessary
- Resolve and manage technical and operational support initiatives for clients when necessary
- Provide client feedback to CS leaders and advise on solutions to achieve preferred outcomes

**About You**:

- Well developed marketing/sales experience delivering on business objectives.
- Commercially focused on delivering against the business and team OKRs.
- Possess a solutions mindset and have the ability to solve client problems and navigate any technical issues that may arise.
- Ability to work under pressure, with a positive can-do attitude.
- Have a positive mindset - you know exactly how to trigger people in the right way at the right time.
- Strong campaign management skills, along with the ability to manage external and internal time frames.
- An understanding of the loyalty, retail, e-com and technology space, and demonstrated history of working within any of these.
- Experience with hands on tools including all affiliate networks, Asana Excel & BI.(Preferred, not expected).
- Another cool thing, we're right smack-band in the middle of Sydney CBD (next to the QVB) so we're easy to get to.

There's lots more to love about working here, like:

- Flexible working
- Friday hours (finish at 3pm on Fridays)
- Double cashback
- Free access to Headspace
- Discounted fitness classes and wellness offering
- Birthday leave
- 16 weeks paid parental leave
- Ability to work up to 90 days a year from anywhere in the world
- Awesome people who you'll get to know at some of our awesome celebrations and social events

We’ve grown so much in the last few years and as this ad proves, we’re still growing. So if you’re keen to jump on board and help us steer this fine ship into the future, don’t let this opportunity pass you by. So jump in, forget FOMO. Join the Cashrewards team today.

Check out our careers page



  • Sydney, Australia Clemenger Group Ltd Retail Services Full time

    **Creative Activation** is a leading provider of outsourced sales/merchandising teams and mystery shopping campaigns in Australia & New Zealand. We pride ourselves on delivering outstanding performance for our partners by developing passionate people that are ready to work in the evolving retail environment. **About the Role** We are on the lookout for our...


  • Sydney, New South Wales, Australia Xe Full time

    As a Client Services Executive at Xe, you will be responsible for working closely with our clients to provide them with the best possible currency exchange and international payment services. At Xe, we value our customers above all else, and as a Client Services Executive, you will play a key role in ensuring that every client receives excellent service and...


  • Sydney, New South Wales, Australia Teradata Full time

    Company OverviewPosition OverviewThe Client Services Executive (CSE) is responsible for the opportunity identification, qualification, and closure for Teradata services portfolio - consulting, managed services, and transaction services - and Teradata as a Service offerings. CSE aligns with the Account Executives/Teams on the Services business plan and...


  • Sydney, New South Wales, Australia Institutional Shareholder Services Full time

    Let's be #BrilliantTogetherOverviewThe Client Success Executive role provides client service and relationship management to our Australia based clients across the wealth management market. In this role you help will manage the post-sales onboarding, product training, client service, ongoing client engagement and development of client relationships to ensure...


  • Sydney, Australia T+O+M Executive Full time

    We here at TOM Executive have partnered with a fund administration firm to recruit a Client Service Associate for their custody operations team. - Permanent role based in the **Sydney CBD**: - Flexible working from home arrangements - Salary package ranging from **$85,000 - $95,000** **What You Will Be Responsible For**: - Escalation point for queries...


  • Sydney, Australia T+O+M Executive Full time

    We here at TOM Executive have partnered with a leading and rapidly expanding asset management firm to recruit an Account Manager within their **Custody Specialist team**. - Permanent role based in the **Sydney CBD**: - Utilise the latest technology and have a clear career path - Flexible working from home arrangements and work life balance officered -...


  • Sydney, New South Wales, Australia Bnp Paribas Full time

    CLIENT SERVICE EXECUTIVE (JOB NUMBER: C D000375)**Position Objective**To engage with clients and provide a positive client experience that ensures client loyalty and revenue retention/growth, whilst also being aligned to the bank's objectives such as observing controls and ensuring efficiency.**Roles and Responsibilities**- Primary point of contact for...

  • Client Executive

    2 weeks ago


    Sydney, New South Wales, Australia Mercer Full time

    **Client Executive / Relationship Manager****What can you expect?**What we offer is a chance to join a company that is not only winning, but transforming in the most exciting way possible. Our CEO, David Bryant, is dedicated to Mercer Australia being a "people first" culture. We pride ourselves on providing outstanding career development, learning...


  • North Sydney, Australia MGA Insurance Group Full time

    **DO YOU ENJOY CUSTOMER SERVICE, SALES AND ARE YOU LOOKING FOR A CAREER, NOT JUST A JOB? APPLY NOW...** - **Join a thriving financial services business as a Client Sales Executive, providing service to a panel of SME clients. Industry recognised training, formal qualifications and a three-year career plan will have you well placed for a long & prosperous...


  • Sydney, New South Wales, Australia Cmc Markets Full time

    Are you looking to kickstart your career in Financial Services?Come be an essential part of the reason CMC Markets has received 'Canstar's Most Satisfied Customers' award for 13 years runningCMC Markets has an exciting opportunity in our Chatswood office for an enthusiastic, people focused Client Services Executive.Why you'll love working at CMC Markets:-...