Administration Officer

Company description:

Department of Communities and Justice

Job description:

Administration Officer

Location: Strawberry HillsFull-time temporary opportunity for 12 months with possibility of extensionGrade 3/4 - $84,659 - $92,701 p.a. + superannuation and annual leave loadingFlexible work practices including work from home, flexible working hours, 35-hour week and flex leave

Your role

The Administration Officer will provide professional and effective administrative support to the Director Community Services Sydney, South East Sydney, North Sydney District.

The role contributes to efficient and effective unit operations through day-to-day implementation and maintenance of systems and processes such as management of business information and data, human resources, finance, travel for the Director and staff, calendars and correspondence including phone, email and written documentation, acting as first point of contact on behalf of the Director.

The role requires liaison across internal and external stakeholders, exercising the appropriate level of discretion whilst balancing competing demands, deadlines and handling sensitive information. The Administration Officer will need to show initiative, proactively tracking, coordinating, and ensuring resolution of tasks and issues to enable the best allocation of the Director's time and resources

Duties include but not limited to:

• Provide a wide range of administrative support services including financial management assistance, invoice management, travel bookings, records management, project support, diary management and other general administrative functions.
• Manage a shared mailbox environment.
• Manage and process business information in accordance with standards and guidelines to ensure all information is accurate, stored correctly and accessible as required.
• Use relevant technology to prepare documentation and presentation material to support business unit managers and directors.
• Liaise and work across the district to provide tailored support and develop effective working relationships.
• Respond to enquiries, and escalate and redirect issues as required, to ensure the provision of accurate information
• Update and maintain records and databases, complying with administrative systems and processes, to ensure that all information is accurate, stored correctly and accessible
• Compile and distribute monthly reports and coordinate bi-monthly update meetings to support effective communication and operational oversight.
• Monitor and report target and report progress to district leads as required. Implement strategies to achieve targets and align with business objectives.

What we're looking for

• Experience in providing high level of customer support for internal and external stakeholders.

• Excellent communication skills, written and verbal.

• Ability to work independently and as part of a team.
• Strong ability to build and maintain relationships.
• Proven ability to manage competing priorities with tight timeframes.
• High level of knowledge, skills and experience with Word and Excel.

Appointments are subject to reference checks and the following pre-employment checks:

• National Criminal History Record Check in accordance with the Disability Inclusion Act 2014
• Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012

Download the role description

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply - you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career.

• Flexible, autonomous work environment.

• Competitive pay and conditions.

• Training and development opportunities to build and maintain capabilities.

• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.

Apply now and join Australia's top public sector employer where we will support you and provide an exciting and flexible working environment

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

1. Describe a time when you managed a shared or personal inbox with high volume of emails. How did you prioritise, delegate, and follow up to ensure nothing important was missed?

2. Give an example of when you coordinated with multiple stakeholders, such as vendors, clients, or internal teams to successfully complete a project or resolve a conflict. What communication methods did you use and how did you ensure alignment?

Applications close - 11:59pm, Friday, 10 October 2025.

Got a question?

For more information about the role or what it's like to work for DCJ, please contact the hiring manager Swati Devmurari on

If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please contact Peter Luong on

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

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