Technical Delivery Team Lead

1 week ago


Lane Cove West, Australia Casa Systems Inc Full time

**WHO ARE WE?**
Casa Systems, Inc. (Nasdaq: CASA) is a leading edge 5G telecommunications and global network provider, with our head office in Boston, USA. We pride ourselves in providing customer-focused solutions in core, edge convergence and world-leading access device technology.
- Our mission is to deliver ultra-fast and secure broadband solutions that offer reliability and security. We harness our passion for innovation to drive technological solutions that allow service providers to do amazing things that improve the way we live._

We are seeking to hire a motivated **Technical Delivery Team Lead** to join our collaborative, high-growth organization located at our **Sydney or Melbourne office**.

The Technical Delivery Team Lead, reporting to the Head of Program Delivery, is principally responsible for managing the Technical Lead team and acting as the single point of accountability across the department for all technical aspects of products.

**WHAT WILL YOU BE DOING?**
- Main areas of focus are:

- What is the product and what does it cost? (Technical architecture, detailed specifications, and build initial cost modelling)
- What are the technical roadblocks (and how do we unblock them)?
- What will go wrong down the track (and what do we do about it now to avoid)?
- When is a technical decision needed (and making that happen)?
- When is an escalation needed (and making that happen)?
- Working with the Project Delivery team & other relevant teams in and outside the organisation, takes ownership and responsibility for meeting product requirements
- Reviews internal and customer technical requirements to ensure they are relevant and attainable. Involves stakeholders to resolve requirements that are unclear and/or in conflict
- Thoroughly understands product specifications and can assist internal and external engineering teams with design specifications when needed
- Facilitates efficient collaboration amongst internal and external development teams to coordinate technical activities
- Offers relevant technical expertise during internal & external customer interactions
- Takes ownership of any technical issues raised and consults with internal and external teams to recommend solutions quickly and effectively
- Perform other related duties as required.

**WHAT DO WE LOOK FOR IN YOU?**
- Bachelor’s degree in computer science, engineering, or a related field
- Relevant experience in a similar role
- Well-organized and detail-oriented person who helps filter and set priorities for the team and management
- Extensive knowledge of relevant products and technology for company, competitors, and suppliers
- Ability to thrive in a fast-paced environment whist remaining calm and measured
- Relevant certification and software/platform training may be required
- Excellent technical, diagnostic, and troubleshooting skills - knowing when to escalate matters
- Strong leadership and organizational abilities which allows them to take action or delegate as appropriate.
- Proven ability to build professional relationships with internal and external stakeholders with ease in order to remove roadblocks and reach goals
- Excellent communication, motivational, and interpersonal skills
- Able to make decisions based on facts, collaboration, and management direction

**WHAT'S IN IT FOR YOU?**

Casa Systems, Inc. offers a great work environment, professional development, and challenging careers.
- Collaborative working environment.
- Hybrid Working Arrangement and a high level of work flexibility.
- Convenient, free undercover parking.
- Exposure to innovative technology.
- Access to Casa University online technical and non-technical training.
- Engagement with passionate, dedicated technical team members.
- Engaging Wellbeing Sessions.
- Social activities, e.g., webinars, soccer, tennis, table tennis.
- Opportunities for variable incentives.

Casa Systems is committed to fostering a diverse workforce and inclusive work environment free from unlawful employment discrimination and without barriers to Equal Employment Opportunity (EEO).

LI-SG1

**Required Skills**:
Required Experience



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