Executive Manager

**The Game Changers**:
Australian Payments Plus (AP+) is here to shape the future of payments for Australia. We aim to deliver more innovation to Australia’s payments ecosystem, for the collective benefit of Australian businesses, government and consumers.

Our solutions include Australia’s domestic debit network, real-time, data rich payments infrastructure, secure bill payments, digital identity verification, QR payments and experiences and open wallet solutions. It’s a new chapter with more possibilities.

We are one connected team in pursuit of one inspiring purpose - to unite people and technology to power better experiences. Each of us has a part to play in making that happen. You’ll be encouraged to bring your big ideas forward and make a difference through your work. Taking steps forward in your career whilst still having room for fun, friendships, and flexibility in your daily life.

We’re driven by our core values: lead with heart, learn for tomorrow and live our legacy. A purpose like ours takes the inspired impact of an incredible team. Ready to change the game? We’re ready to help you do it.

**The Role**:
This role will be based in Melbourne, and will report to the GM of Member Engagement, the EM of Strategic Partnerships will lead and manage key strategic relationships with two of AP+'s largest members.

Day to day, your core responsibilities include:

- Driving growth in transactions and revenue with key members over the medium to long term.
- Overseeing and expanding the strategic commercial relationships with AP+'s key members in a coordinated manner, aligning with their business objectives and contributing to AP+'s overall goals.
- Collaborating with member stakeholders to understand their strategies, priorities, and customer needs, fostering deeper strategic alignment and uncovering new opportunities.
- Creating compelling propositions for AP+ products to increase adoption.
- Leading negotiations, deal-making, and RFP responses that satisfy both AP+ and customer requirements.
- Managing and deploying AP+ rebates to ensure alignment with product offerings and capabilities.
- Developing comprehensive strategic account plans for key members, using CRM systems to maintain a holistic view.
- Leading and mentoring Account Manager(s), providing guidance and strategic direction, while supporting the broader Member team as part of the Member Leadership team.
- Assisting the GM of Member Engagement in setting goals, metrics, and reporting to monitor and drive the performance of members within the portfolio.
- Supporting the broader member team and initiatives beyond the managed accounts.
- As a senior leader, driving organizational change to support both the members and the overall success of AP+.

**Proposed Position Requirements are**:

- Proven experience working within or alongside complex financial services organisations, successfully navigating internal processes and delivering successful outcomes.
- Payments experience within a financial institution in areas such as Issuing, Acquiring, or Business Payments.
- Proficient in consultative selling, product management, and working with highly numeric data.
- Ability to effectively package and present products, delivering compelling sales presentations to drive strategic alignment.
- Expertise in building and nurturing executive-level relationships and in developing and refining strategic account plans.
- Experience in structuring and negotiating commercial deals.
- Proven track record leading cross-functional teams while working with complex, large enterprises.
- Demonstrated success in negotiating complex deals with large financial institutions to establish mutually beneficial partnerships.
- Strong ability to develop and empower high-performing teams.
- Expertise in managing escalations and influencing internal teams to achieve desired outcomes.

**What happens next**:
At AP+, we believe in the power of passion, pride, and purpose. Our team is driven by a shared mission to make a difference in the world of payments, and we're proud to work together towards this common goal.
- AP+ are not partnering with Recruitment agencies for this role._