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Administrative Assistant
2 weeks ago
Government Role
- $35.37 - 42.95/hour + Super
- Sydney CBD Location
APG is currently seeking an experienced Administrative Assistant for a 6-month contract within a Sydney CBD Government Sector.
**The Role**:
- 6-month contract, possibility of extension
- Pay Rate: $35.37 - 42.95/hour + Super
- Working Hours: 8 hours per day / 40 hours per week
- Primary purpose of the role Provide high-quality advice and services to contribute to the efficient delivery of business operations in a customer-focused environment.
**Key Responsibilities**:
- Provide high quality advice to internal and external customers to support the delivery of services to meet business unit outcomes and priorities
- Prepare and finalise a range of documents such as status updates, reports, discussion papers, submissions and briefings to provide timely and relevant advice to support decision making
- Work collaboratively, support and assist work team undertaking enquires to ensure effective operation of the team and efficient delivery of services
- Analyse and respond to resolve complex issues to ensure timely and effective resolution in line with established plans, timeframes, and policy objectives to ensure a positive customer experience
- Analyse work volumes, report on emerging issues and trends, and recommend changes and strategies to improve team and business unit activities and services.
- Maintain current knowledge of relevant legislation, policies, programs and services to provide up to date advice to customers and stakeholders to ensure effective service delivery and continuous improvement.
- Develop and maintain effective relationships with customers and stakeholders to support outcomes and develop awareness and trust in the team to support optimal service delivery. Key challenges
- Working on simultaneous tasks within defined timeframes while meeting daily service delivery priorities
- Being responsive and resilient in a changing environment with competing demands
- Responding to requests for information and advice while balancing workload demands to meet conflicting and critical deadlines
