Administrative Assistant

1 day ago


Brisbane Central Business District, Australia Empire Careers Full time

Contact Name : Amie Luong

Contact Phone : 07 3231 1211

Location : Brisbane CBD

Job Type : Permanent

Job Salary : Negotiable

**Administrative Assistant**

**If you're looking to kick start your career in the professional space, this role is for you**

Permanent - Full time | Start ASAP | Professional Services | Brisbane

**The client**

Our client is a family-owned company with a 100-year history of innovation in the jewellery and watch industry.

**The role**

The Administrative Assistant is responsible for creating and maintaining an effective administrative support to the workshop team and customers.
- Supervising the workshop front desk
- Greeting and assisting customers
- Booking jobs in for customers
- Processing payments
- Contacting customers and suppliers regarding job status
- Resolve customers' enquiries and complaints
- Undertake general administrative duties
- Provide professional, efficient and timely customer service to external and internal clients
- Ensure the Service Department's compliance with all policy and procedures
- Undertake other work as directed

**You**

To be successful for this role. You will have:

- Ability to work within agreed priorities and timeframes, and independently on routine tasks
- Ability to follow written and verbal instructions and listen carefully to others to determine customers' needs and take appropriate action
- A minimum of 2 years' experience in a customer service role within a retail environment
- High attention to detail
- Confidence to negotiate and problem solve

**Apply**

Alternatively, for a confidential discussion regarding this role or to explore other career opportunities please contact**:
**Amie Luong**
***
**Phone**: 0431 589 649



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