Administration Officer

Exciting opportunity for an enthusiastic and motivated Administration Officer who is ready to take on a new challenge.

Administration Officer
Locations: Fitzroy North
Employer: TLC Healthcare

Job type: Full time (Maternity leave cover starting October 2025 for 12 months)

TLC Healthcare is an Employer of Choice for the last 9 consecutive years and a Global Healthy Workplaces Award winner for large employers in 2024.

Our innovative healthcare precincts provide Australia’s first fully integrated healthcare service with aged care at its core and dedicated to being leaders in integrated healthcare.

About TLC Healthcare - Clifton Views
- Located in the heart of Fitzroy North is our iconic aged care residence - ‘Clifton Views’ - Melbourne’s first high-rise residential aged care home. TLC Clifton Views is a chic and sophisticated residential aged care home centrally located to Queens Parade shops and public transport. Clifton Views proudly offers a comprehensive array of senior care services, catering to the diverse needs of older people seeking quality nursing home and aged care options in Fitzroy North._

Role Overview:
We are seeking a cheery and motivated Administration Officer to manage a busy reception while providing calm, high-quality customer service to make all of our guests, residents, and employees feel warm and welcomed.

Key Responsibilities:

- Manage a busy switchboard
- Meet and greet all guests
- Accept deliveries
- Manage rosters and minimise vacant shifts
- Support recruitment and education of staff
- Handle payroll-related tasks
- Support the General Manager as required
- Maintain procedures to ensure smooth management of front and back of house
- Deliver exceptional customer service to all stakeholders
- Work collaboratively and strengthen relationships with TLC employees

What you’ll need
- Computer literacy and speed
- Aged Care experience (desirable)
- Up-to-date COVID-19 vaccinations (3 doses)
- 2025 Influenza vaccination
- NDIS Check (includes Police Clearance)
- Eligibility to work in Australia

What We Offer:

- A supportive and community-focused work environment
- Opportunities for professional development and growth
- The chance to be part of a pioneering integrated care service

What you’ll get
- Exclusive TLC Employee Shopping Portal access and receive significant wholesale discounts on everyday items
- Program of employee and wellbeing initiatives
- Employee Assistance Program
- Enrolment into our ongoing leadership development program
- Discounted health insurance
- Free gym membership
- Novated leasing

What you’ll need
- Certificate III in Administration (desirable)
- Certificate III in Individual Support (Ageing) (desirable)
- Aged Care experience (desirable)
- Up-to-date COVID-19 vaccinations (3 doses)
- NDIS Check (includes Police Clearance)
- Eligibility to work in Australia

How to Apply: If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.

Join us at TLC Healthcare and be a part of our revolutionary approach to integrated care
- TLC Healthcare operate on a direct sourcing model and request agencies to respect no unsolicited contact for vacancies advertised._
- We are an organisation with a strong sense of purpose that celebrates diversity, inclusion and embodies our core values of respect, accountability, excellence, collaboration, integrity and innovation._
- Our culture is based on a supportive team environment where people thrive and achieve their best professionally._
- TLC Healthcare encourage all people of different backgrounds to apply._
- As part of our recruitment process, you may be required to complete a pre-employment psychometric and medical assessment._