Administration Officer

Full-time permanent role based in Brisbane - North Lakes
- Flexible & dynamic team environment with salary and benefits to match

**About Verbrec**

Competency Training (RTO#31299) is an industry leading training brand, owned by Verbrec; with training facilities in Perth, Brisbane (North and West), Central Queensland and Darwin. We deliver publicly scheduled and manage on-site training for some of the largest companies and projects around the world. We specialise in providing Nationally Recognised Training and assessment services for the Construction, Mining & Resources, Oil & Gas, Logistics, Engineering and Electrical industries.

**About the role**

The Administration Officer is required to contribute to the provision of quality service by providing administrative support for the training centre in a professional and efficient manner. You will demonstrate initiative and work as an enthusiastic team member in accordance with the training centre’s office routines and procedures, keeping in mind the overall business objectives.

**The role will include**:

- Answering telephone calls and customer inquiries as required
- Support the office with general administrative tasks
- Ensure accurate data entry for student enrolments, funding contracts, resulting, attendance, and award issuance
- Co-ordinate the enrolment of students into training courses using the Student Database and online enrolment systems.
- Checking learners meet the correct pre-requisites for the relevant accreditation issuance in line with Regulations
- Collating all assessment and pre-requisite documents that form part of the final portfolio to issue a student with accreditations
- Filing and storing learner assessment and certification documents in the database
- Consistent monitoring of data collection, and provide support for monthly/annual reporting

**About You**

This role will be based in our North Lakes office and to be successful, you must have the following:

- Demonstrated ability to establish and support customer/student relationships
- Exposure to administration, training and document management systems or databases
- Strong skills in the Microsoft Office suite with high attention to detail
- Strong attention to detail
- Preferred experience working in a Training/RTO organisation as an administrator (desirable)
- Understanding of ASQA standards & RTO compliance highly desirable (desirable)
- Experience working in a team environment where positive communication and teamwork are paramount.

**The new Verbrec** brand represents our evolution and continued growth by leveraging emerging techniques and technologies for the benefit of our clients. Evolution, engineered.

**Our Vision** - Meeting the future by engineering transformative solutions through full project and asset lifecycles.

**Our Promise to You** - We believe in passionate and innovative people delivering our success. We take pride in seeing our people continually develop their career opportunities and access wonderful employee benefits. We offer our people engaging and challenging work, the opportunity for personal success and, a fun and friendly culture. We are an inclusive workplace and we believe in diversity and opportunity for all.

**Please note, a satisfactory National Criminal Check will be required prior to commencement of employment