Administration Officer

2 days ago

Fitzroy, Australia YSAS Full time

Applications close Date : COB on Friday 1st November
- Generous Salary Packaging
- 5 weeks Annual leave
- Fixed term until 30th June 2025
- Part-time (up to 45.6 Hours per fortnight)
- Position available across Frankston, Rosebud
- Remuneration SCHCADS level 3 dependent on qualifications and experience + 11.5 % Employer superannuation

**About the position**

The Medical Reception and Administration Officer is the first point of contact for headspace Frankston and Rosebud, with the role providing frontline advice and support to young people and their families/carers seeking information, resources and help. The role also facilitates and at times initiates our site’s responsiveness in regards to initial contact, screening, warm referral and clinical escalation processes for young people within scope of practice.

Overall, the role undertakes a wide range of medical reception and administrative tasks including front of house triage telephone enquiries, client presentations at reception, room bookings, monitoring and supporting clients in attending appointments and other general administrative tasks to the headspace leadership team, staff and private practitioners.

The Medical Reception and Administration Team provides coverage for front line reception duties at each centre site and administration tasks for day to day running of the sites as delegated.

**Some of your key responsibilities will be**
- Administration qualifications and/or experience in a similar administration role.
- Demonstrated experience in providing administrative support to a multi
- disciplinary team including the requirement to maintain privacy and confidentiality.
- Excellent computer skills with proficiency in the use of Microsoft Office Suite, alongside the ability to quickly acquire knowledge about additional computer programs.
- Ability to contribute to process improvement
- Excellent interpersonal skills, and written and verbal communication skills.

**Please Note**
- Service delivery aspects of the role may be modified in order to comply with Victorian Government COVID-19 guidelines.
- As part of our Employment screening process you will be required to undertake a National Criminal History check and have a current Working with Children Check.

**Further Enquiries**

For a confidential discussion about the position, please contact, Kellie Jackson, Acting Headspace Manager, on 97696419 regarding the Administration Officer -, Recruitment Ref. Number -105_2024.
- YSAS has a zero tolerance for child abuse and is committed to the provision of a child-safe organisation.
- Please do not use Internet Explorer 8 or earlier versions._

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