Facilities & Security Coordinator

Primary Details

Time Type: Full time

Worker Type: Employee

Facilities & Security Coordinator

Location: Sydney, New South Wales

Type: Permanent, Full-Time Position

At QBE, our purpose is to enable a more resilient future.

We’re an international insurer and reinsurer with a local presence in 27 countries.

Leveraging our deep expertise and insights, QBE offers commercial, personal and specialty products and risk management solutions to help people and businesses manage risks, build strength and embrace change to their advantage.

We’ve been cultivating resilience since 1886, when our founders started a marine insurance company in Townsville, Australia to give early pioneers a safeguard against uncertainty.

Today, we employ more than 11,600 people around the world, and our product portfolio includes property, motor, crop, energy, marine and aviation insurance.

The opportunity

The Facilities & Security Co-Ordinator plays a primary role in providing support to the National Facilities Manager in assisting in the management and delivery of all Facilities and Security services across the National QBE Property Portfolio. As part of the Facilities team, you will be instrumental in consistently delivering on a service guarantee that exceeds client expectations, whilst ensuring the team is always meeting the requirements of compliance.

**Responsibilities**:

- Responsible for the ongoing management of QBE corporate Security Systems including but not limited to, Access Control, CCTV, Corporate Security Network Log, Visitor Management Systems, Licenses, within the QBE Property Portfolio.
- Manage all service requests (work orders, purchase orders) for repairs, maintenance for technical security hardware and systems.
- Assist managing the performance of outsourced security vendors contracts including but not limited to KPI’s, SLA’s, Governance, etc.
- Assist with the design, document and delivery of high-end technical security solutions.
- Prepare and assess technical quotations, business cases, recommendations, and proposals.
- Active participation in initiatives to improve QBE’s security landscape and culture.
- Assist managing the performance of outsourced facilities management contract including but not limited to KPI’s, SLA’s, Governance, etc.
- Assist managing the day-to-day facilities and building operations for all offices within the QBE Property Portfolio.

Your story so far

Additional Experience and Skills Required:

- 3-5 years Facilities/Security Management experience
- Detailed knowledge of vendor performance and management.
- Security risk management methodologies
- Detailed knowledge of CCTV, Access Control and Security Systems
- Understanding of Australian standards and legislative requirements
- Preferred competency or certification in Integrity, Concept, Tecom and Protégé systems
- Competency with IP Video, Network Switches and WAN infrastructure

We are here to support you

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As an QBE employee you will have access to and benefit from:

- ‘Hybrid Working’ - a mix of working from home and in the office to enhance your work/life balance
- Our ‘At My Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
- 12 weeks’ gender-equal flexible leave for all new parents, including paid super
- The ability to maximise retirement savings through voluntary super contributions and company matching
- Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
- Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners

We value our employee’s experience with us and are proud to have been recognised for the following awards:

- 2021 LinkedIn Top Employer & HRD Employer of Choice
- 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards
- Gold Employer status for 2019 & 2020 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTI workplace inclusion
- Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates
- Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)

Join us

QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at


How to Apply:
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.