Customer Service Manager

20 hours ago

Campbelltown, Australia Nepean Building and Infrastructure Full time

**About Us**

NEPEAN Building & Infrastructure is an integrated manufacturer of fabricated metal products and hot-dip galvanising services, supplying the architectural, civil, construction, industrial and mining markets throughout Australia. Galintel ® (a division of NEPEAN) has been proudly manufacturing in Australia for over 40 years and are proud of our product and people.

**Our Opportunity**

Due to internal movements, Galintel has an exciting opportunity for a **Customer Service Manager** to join the team. This position is a full-time permanent role, based in Narellan NSW, and allows you to shape your team. Duties will include however are not limited to:

- Answering incoming phone calls
- Processing Purchase Orders
- Credit request documentation and completion.
- Keeping accurate records and documentation
- General administration duties as required.
- Dispatching goods
- Liaising with the warehouse
- Mentor and manage the daily operations of the customer service team.

**The Right Person**

To be considered for this opportunity, you will:

- A minimum of 3 years experience in customer service management role or a in a team leader capacity.
- Strong attention to details and data entry experience
- Proficient in Microsoft office suite
- Excellent interpersonal and communication skills.
- A real passion to help your team grow.
- Input ideas for continuous improvement

You will be rewarded with a fun, welcoming and supportive team environment, full training on our services and a competitive salary.
- NEPEAN believes in diversity and is committed to providing Equal Employment opportunities for all applicants. We welcome applicants from all walks of life, including various socio-economic, cultural, LGBTIQ, Aboriginal and Torres Strait Islander backgrounds._

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