Customer Service Team

7 days ago

Campbelltown, Australia DNA Talent Full time

**Customer Service Team**:
An exciting opportunity is now available for a highly motivated and proactive individual to join the Customer Service team.
- Competent and confident with making inbound phone calls to customers.
- Managing customer’s escalations and queries.
- A drive and energy to succeed
- Manage escalated issues and ensure the customers’ needs are always met
- Liaise with internal and external stakeholders in a professional manner
- Be the owner and have responsibility for different Projects & Customer Success (updating customer and CRM)
- Support the team through general administrative duties and data entry
- Work within our team to ensure sales and margin targets are achieved

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