Field Operations Manager

Build the future of the AI Data Cloud. Join the Snowflake team.

**About Snowflake**

There is only one Data Cloud. Snowflake’s founders started from scratch and designed a data platform built for the cloud that is effective, affordable, and accessible to all data users. But it didn’t stop there. They engineered Snowflake to power the Data Cloud, where thousands of organizations unlock the value of their data with near-unlimited scale, concurrency, and performance. This is our vision: a world with endless insights to tackle the challenges and opportunities of today and reveal the possibilities of tomorrow.

**Field Operations, Australia and New Zealand**

Sales Operations is the driving force behind every Sales organization, responsible for accelerating the growth of the business by enabling sellers to sell most effectively.

Reporting to the Head of APJ Sales Operations, you will play a critical role in providing insightful analyses and actionable recommendations to the sales leadership team that will influence strategy and implementation of objectives aimed to achieve Snowflake’s business goals. Our hyper-growth environment requires an ever-evolving approach to managing our go-to-market strategy.

**In this role you will be responsible for**:
**Business Planning and local Go-to-Market execution**
- Partner with sales management to drive territory planning, quota setting and business plan recommendation;
- Lead projects such as territory optimization, product transitions and introduction, new sales programs, etc.
- Manage territory and quota process for headcount changes (new hires, terms, and transfers) and ensure quota coverage and governance;
- Execute the local Go-To-Market strategy for Australia and New Zealand;

**Field Operations**
- Manage the forecast and reporting process for Australia and New Zealand;
- Draw on a variety of data sources to increase performance visibility and analyze the health of the business;
- Interpret key leading and lagging indicators of pipeline health and craft action plan to address areas of opportunity;
- Prepare for and participate in quarterly business review with sales management;

**Operational Excellence**
- Communicate effectively across the business operations ecosystem and sales segments to drive operational excellence on business initiatives;
- Collaborate with cross-functional teams and act as the SME for escalations for key issues such as quoting, pricing, compensation, and deal approvals;
- Partner with the sales enablement team to ensure participation and drive adoption;

**On day one we will expect you to have**:

- 8+ years of experience in Software/Technology Sales Operations supporting go-to-market execution and best practise;
- Experience leading bottom-up Sales Capacity modeling, compensation/incentive design and working cross-functionally with Channel Partners, Deal Desk, Finance, Legal, Order Management and IT;
- Expertise using Salesforce CRM and Tableau (or similar);
- Ability to structure complex problems, derive insights from data, and articulate clearly with diverse teams up to the senior leadership level;
- Ability to work effectively in an fast-paced environment requiring new perspectives and creative approaches, all while balancing competing deadlines;

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact?