Specialist Sales Leader

In SMC and Digital Sales, we have set out with the purpose of empowering our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) and Digital Sales organization is on pace to be Microsoft's next $100 billion-dollar business - this is where you come in. As part of local subsidiaries or Digital Sales centers around the world, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work cross-collaboratively while living our shared SMC and Digital Sales Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the SMC and Digital Sales organization and the value we deliver to our customers, partners, and one another, every day.

The Dynamics Solutions team drives growth for Microsoft by helping customers realize the value of the Microsoft Cloud. Powered by a world-class connected sales and marketing platform, you will lead a team of Solution Specialists across Australia and New Zealand that leans on individual sales strengths and leverages marketing insights to reach customers when and where they want to engage digitally to help solve their business problems. We’re powered by the latest innovations in Microsoft Dynamics 365 to engage with customers, collaborate across our global teams, and acquire and retain new business for Microsoft.

As a Dynamics Specialist Sales Manager, you will build and lead a team of Solution Specialists responsible for driving customer business process transformation. You will coach and empower the team to effectively engage senior level stakeholders in our top customers and help them achieve their business goals by bringing industry-relevant business value insights, and envisioning solutions to successfully enable their end-to-end business transformation. You will model the team by setting the tone on leadership & Microsoft culture and values, act with integrity and be accountable to deliver business results with high levels of sales discipline and business forecast accuracy, remove blockers & bring execution clarity to the team on overachieving business goals.

You will learn how Microsoft empowers managers to be effective people leaders as well as how Microsoft enables innovation and empowers the success of customers. This opportunity will allow you to accelerate your career growth, honing your solution sales and collaboration skills, and deepening your cloud expertise

**Responsibilities**:

- Coach team in modern sales and communications tools & techniques to effectively reach, sell to and manage Microsoft customers using state-of-the-art sales, data, and marketing systems and platforms to deliver a connected customer engagement experience and drive customer satisfaction.
- Hold team accountable to meet operational standards and rigor to maintain reporting accuracy for key center metrics - including response rates, prospecting activity tracking, pipeline, conversion, velocity, and accuracy. Encourage adoption of program processes, procedures, and tools to provide accurate on-time reporting that maximizes attainment of strategic goals and delivers competitive business insights, trends, and analysis.
- Share best practices, learnings, and customer insights with stakeholder groups to elevate team capabilities, invest in seller and managers development and skilling to drive change based on insights.
- Coach your team to collaborate and leverage internal and external stakeholders to develop customer and partner relationships that build, expand and effectively progress opportunities and pipeline through the sales cycle within assigned territory. Facilitate and lead internal communication with the account team and senior-level leadership to get support for your team and eliminate barriers to success.
- Effectively lead your team through change, keeping them motivated and focused as customer needs and market conditions evolve in a digitally enabled environment.

**Qualifications**:
**Minimum required qualifications**
- 9+ years of technology-related sales or account management experience.
- OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 7+ years of technology-related sales or account management experience.
- OR equivalent experience.

**Additioal peferred qualifications**
- 6+ years of solution or services sales experience.
- 3+ year(s) of people management experience.
- Experience with Microsoft Dynamics 365.
- Industry certifications including but not limited to: PMI, Selling, local technology associations, etc.