Site Services Duty Officer

About TAFE Queensland
TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State, with a history of serving Queensland communities for over 140 years.
We have recently been named the State Winner of the 2024 Large Training Provider of the Year at the prestigious Queensland Training Awards. Our training is delivered to students and apprentices on-site, online, in the workplace, or on-campus to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies.
From entry-level certificates through to bachelor degrees, and comprehensive trade training, TAFE Queensland delivers hands-on, practical training across almost 500 qualifications at more than 60 campus locations throughout Queensland, from Thursday Island in the North to Coolangatta in the Southeast and as far west as Mount Isa.
Our unique structure and statewide delivery model support our commitment to assisting the diverse needs of our students, from a wide range of socio-economic and cultural backgrounds, and in regional and remote locations. Our responsive approach allows us to adapt our offering to meet the needs of local industries by delivering training that strengthens local communities and provides real employment opportunities for graduates.
We have a highly experienced workforce closely connected with their industries and dedicated to delivering best practices and innovative training. Our students benefit from our innovative, authentic, and progressive team, helping them graduate confidently, capable, and with the hands-on skills employers need.
At TAFE Queensland, we hold true to our values—Safety first, Working together, Focusing on our customer, Taking responsibility and Showing initiative—and keep our customers at the centre of everything we do. By living these values, we continue to strengthen TAFE Queensland's reputation as a leading provider of high-quality education and training. Our people are recognised for demonstrating these values in their everyday work.
TAFE Queensland values diversity and inclusion and provides employment opportunities which are inclusive of peoples from all diversity groups.
Your Opportunity
**As the Site Services Duty Officer you will**:

- Undertake activities associated with grounds/building maintenance, general cleaning and stores functions to provide an environment conducive to the achievement of quality services in a highly presentable form.
- Assist the Site Services Coordinator in the daily services associated with facilities responsibilities to ensure the needs of the Region's clients are met.

This position reports to the Site Services Coordinator.
This is a Permanent, Full-Time opportunity.
The position will be based primarily at our Mooloolaba campus, however you may be required to perform work at other TAFE Queensland campuses.
Key Responsibilities
- Contribute to the success of transformation and cultural change through promoting and modelling the established values of Safety First, Working Together, Showing Initiative, Focussing on our Customer and Taking Responsibility.
- Provide operational support across the campus through monitoring, prioritising and coordinating workflow processes including job tickets and reporting of potential WH&S and maintenance issues to maintain an effective, efficient and safe work environment.
- Ideally, you will have a facilities or handyman/general maintenance background with excellent communications skills, be customer focused, a team player and physically capable to meet the demands of the position.
- Undertake maintenance of regional properties, buildings and grounds including minor repairs, e.g. light tubes, overhead projectors, audio visual equipment etc. to ensure that sites are highly presentable.
- Organise the movement, relocation and delivery of equipment, goods and other items, including preparation, assembly and dismantling of materials and resources for displays and promotions associated with campus activities and class exercises as required.
- Assist with contractor induction and undertaking safety observations specifically related to contractor activity.
- Ensure tools and equipment are well maintained and tasks are performed in a safe and clean working condition.

How you will be assessed
The ideal applicant will have the following key capabilities within the context of the key responsibilities outlined above:
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- Demonstrated ability to effectively utilise available resources by determining priorities and processes to complete the requirements of the position.
- Demonstrated ability to analyse a situation and provide an appropriate, safe and timely response to meet expectations of the customer.
- Competency associated with the operation of grounds maintenance equipment, forklifts, cleaning equipment and fire systems, and the ability to respond appropriately to a situation to provide effective solutions.
- Demonstrated abilit