Site Administrator Sunshine Homelessness Service

Number of Positions Available:

1

- Start your career with The Salvation Army today

- We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

- ABOUT US

- The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
The Salvation Army Australia’s Homelessness Stream provides high quality, person-centred services to people at risk, and or experiencing homelessness. We support adults and families, including accompanying children with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services.

Our philosophy is that every person deserves dignity, respect and quality of service and that no one should be without a safe, affordable and secure home. Services are free, voluntary, accredited and delivered by professional and committed staff.

We currently have a new and exciting opportunity for a values-driven Site Administrator, located in Sunshine. This position is instrumental in managing an effective delivery of high-quality administration support for a multi-stream site that aids clients with a range and combination of complex needs.

You will oversee the day-to-day operations of the office to ensure site processes are in line with and meet the requirements of the Salvation Army policies and procedures. This is a full-time permanent position.

You will successfully
- Maintain a high level of communication when receiving phone calls and produce high-quality correspondence, reports, and other documents as required
- Ensure building and office equipment is in good working order and organise for servicing and /or maintenance and/or purchasing
- IT Site Administrator for the site
- Manage induction of all new starters
- Screen, process and distribute mails and ensure items requiring urgent attention are appropriately flagged for immediate attention whilst ensuring confidentiality
- Provide backup administration support for multiple sites, including travel between locations as required
- Screen incoming calls and take appropriate actions as required to manage enquiries effectively
- Professionally manage visitors in a courteous, efficient, and friendly but not intrusive manner

The Service is based at Sunshine with backup functions for other Salvation Army sites within the Region which provides, Homelessness, Youth, Family Violence, Community Engagement, and Alcohol and Other Drugs services and programs

You will have
- Relevant Business qualification such as Certificate IV or Diploma in Business Administration (desired)
- Demonstrated experience in reception/administration responsibilities
- Well-developed interpersonal and excellent verbal and written communication skills with the ability to liaise and build strong relationships with a diverse range of stakeholders
- High attention to detail with proven ability to maintain the confidentiality of service users and professionally handle sensitive data and information
- Demonstrated time management and organisational skills with a proven ability to clarify roles and responsibilities of self and team members whilst monitoring task completion to ensure objectives and priorities are met
- Knowledge of health and safety responsibilities and commitment to performing duties in a safe manner to ensure the safety of self and others
- Physical ability to safely push, pull, lift, carry items up to 10 kilos in weight
- A current VIC Drivers Licence
- Valid VIC Employee Working with Children Check
- Ability to provide proof of Eligibility to Work in Australia

What we offer
- As a registered not for profit organisation, you may be eligible for generous tax-free salary packaging benefits
- Financial, retail and lifestyle discounts and benefits
- Employee Assistance Program - Independent confidential counselling service
- An inclusive culture of dedicated, passionate and professional team members

Enquiries

Sandra Brew at

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- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
- The Salvation Army has a mandatory vaccination procedure _
- to ensure the safety and wellbeing of our community_
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