Accommodation Manager

2 days ago

Byron Bay, Australia BYRON STUDENT SERVICES Full time

Byron Student Services is looking for a full time Accommodation Manager

Located in the hub of Byron Bay - we are a fully functioning Hostel and Student House providing high level accommodation for international students.

Our Hostel boasts single and twin rooms. Some of the twin rooms have a double bed and others have two single beds. The rooms are comfortable and well-appointed with WIFI access. The Hostel has a large semi-commercial and fully equipped kitchen - with stove tops, oven, fridge, freezer, microwave ovens, toasters, blenders - where our guests can cook their food and separate shared male and female bathroom areas for guests use.

Our Student House is located next door to the Hostel. The Student House has 5 bedrooms and caters for up to 8 residents. It is clean and comfortable with an open plan kitchen, living and dining area. The residents share the cleaning and house duties, similar to a traditional share house arrangement.

The Accommodation Manager is required to organise and control the operations of our Hostel and Student House to provide short term, highly personalised, high level accommodation service for our guests. The Manager is required to ensure guests' needs, wants and comfort are satisfied during their stay with us.

Duties include (but are not limited to) the following:

- directing and overseeing bookings, reception and housekeeping activities
- controlling the selection, training, rostering and supervision of staff
- supervising security arrangements, and garden and property maintenance
- assessing and reviewing customer satisfaction
- overseeing accounting and purchasing and other related activities
- assisting guests with local tourism information
- ensuring compliance with occupational health and safety regulations
- manage social media platforms and activity, and run social media promotions
- achieve growth and hit occupancy targets by successfully managing marketing and bookings.
- liaising with international educational travel agents

**Job Types**: Full-time, Contract

**Salary**: From $55,000.00 per year

Schedule:

- Flexible hours
- On call
- Overtime
- Public holidays
- Weekend availability

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