Housekeeper Manager

5 hours ago

Byron Bay, Australia YHA Australia Full time

About us

At YHA Australia, we provide affordable, quality accommodation with purpose. We are committed to creating a more open and welcoming world where connections thrive and experiences matter. We are a not‑for‑profit, membership‑based social enterprise, returning all profits to improve our properties and create positive social, cultural and environmental impacts. With over 80 years of experience, our network spans 20 uniquely characterful properties across Australia—from the rooftop views of Sydney Harbour to historic cells at Fremantle Prison, eco‑retreats in National Parks, and beachside beauties in Byron Bay and Port Elliot. We are part of Hostelling International, a global community of over 3,000 places to stay in 70+ countries, and we believe travel should move you to think differently, live boldly and protect the world you explore.

About the role

YHA Cape Byron and YHA Byron Bay are vibrant, quality, affordable low‑cost accommodation hostels situated in the heart of Byron Bay. We are seeking a dedicated Housekeeping Manager to oversee the cleanliness and presentation of both properties. A key focus will be managing and supporting a team of around 20 staff to maintain pristine conditions at both locations. We want leaders who challenge the norm and can make a difference in an operation where sustainability and relationships are valued.

What we are looking for

- Previous leadership experience in housekeeping or cleaning, with a proven ability to lead, motivate and deliver exceptional results for a motivated, safe team.

- Flexibility to work a 24/7 roster—including night shifts, weekends and public holidays.

- Excellent verbal and written communication skills.

Our Values

- Collaborate, listen and connect

- Care for people and planet

- Create positive experiences

- Always evolve

What's in it for you

- Free stays across our network

- Opportunities to visit other locations for team building and training

- Access to discounts at various stores and across the YHA network

- Professional development and career opportunities throughout YHA

- Swap standard public holidays for ones that have personal meaning

- Wellbeing support for you and your immediate family through our Employee Assistance Program

- Referral program rewards for successful candidate referrals

Apply for job

Are you ready to help make the world a more connected and sustainable place? Submit your resume and a cover letter telling us why you're perfect for this role.

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