Medical Administration Assistant

13 hours ago

Malvern, Australia The Blood Unit Full time

**Medical Administration Assistant**

Are you the Medical Administration Assistant we are looking for to join our fast-paced Haematology Oncology practice?

This is an exciting opportunity for a friendly, motivated administration assistant to join The Blood Unit team based within Cabrini Hospital in Malvern.

The successful applicant will begin in a part-time casual role in order to get to know our team, learn our systems and ensure that you (and we) have the perfect fit. Ideally the role will then progress mid-year to a contracted permanent position offering between 3 to 5 days (24 to 38 hours) a week dependant on the needs of the business at that time.

**About The Blood Unit**

During the course of your day you will able to work alongside our amazing team - including six administration staff, five clinical haematologists, and our haematology specialist nurse. The Blood Unit team are a tight-knit group that works together as a cohesive unit. We place the health and wellbeing of our patients above all else and understand the importance that teamwork plays in delivering high quality patient-centred care.

**About the position**

The administration team is primarily responsible for ensuring the smooth day to day running of the practice. Among your responsibilities would include undertaking front desk reception duties during consulting sessions, assistance with navigation of patient treatment pathways and general back office administration.

More than just a medical reception role, our administration team is responsible for being the crucial link between our patients, clinical team and the various wards and departments within Cabrini Hospital. As a result, your responsibilities can be wildly varied and often require thinking on your feet and using a great deal of initiative.

**Administration Assistant responsibilities**
- Ensuring day to day running of practice/consultations is efficient and smooth
- Meeting our patients' needs in a kind and professional manner
- Answering the practice phone during business hour
- Providing information to patients and dealing with inquiries
- Scheduling patient appointments in our practice management software (Zedmed)
- Arriving patients into the practice, processing patient accounts and making follow up appointments
- Assisting our clinical staff to ensure our patients are given the best care possible
- Liaising with hospital departments to book patient bed admissions, Day Oncology treatments, medical imaging and pathology
- Scanning and data entry of medical documents into Zedmed
- Ad-hoc administrative tasks as required

**About you**

This advertisement may be removed or extended at any time, as we will be interviewing during the role advertisement period.

**Job Types**: Full-time, Part-time
Part-time hours: 32-40 per week

Schedule:

- 8 hour shift
- Rotating roster

Ability to commute/relocate:

- Malvern, VIC 3144: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Administration: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

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