Medical Receptionist

2 weeks ago


Malvern, Australia Cabrini Health Full time

Medical Receptionist/Administrator

Permanent Part Time & Casual positions

Malvern and Brighton locations

Cabrini benefits:
- Increase your take-home pay with Salary Packaging up to $18,850 tax-free each year- Attractive hourly rate plus 12.5% super- Casual rate includes 25% loading- Permanent staff will receive 17.5% annual leave loading- Access to discounted hospital services and other benefits, such as discounted health insurance- Enjoyable workplace culture in a mission-based, values driven healthcare organisation- Training and support provided

How you will make an impact

As a Medical Receptionist/Administrator you will provide exceptional reception and administrative services to doctors, patients, referring practitioners and allied health staff in the Cabrini Specialist centres. This role will see you working across Cabrini’s Mother & Baby Centre, Haemotology & Oncology Clinic and Malvern Specialist Suites.

Key responsibilities will include:
- Performing reception duties, data entry, invoicing, and offering hospitality and efficient services to all visitors and hospital staff- Maintaining confidentiality and respect for sensitive information- Answering telephones and other enquiries- Attending to patient requests, referring to the appropriate person if unable to assist- managing the office function autonomously where required and using initiative appropriately

You will need to have flexibility to cover a range of shifts from Monday to Friday between the hours of 8:00AM-6:00PM in Malvern and occasionally Brighton. While reception or administration experience in the healthcare industry is preferred, you will also be provided with training across our full range of systems.

About you

You will need to have excellent customer service skills as well as the following:
- Previous reception/office experience (preferably within healthcare and specifically specialist medical rooms)- Ability to work respectfully as part of a team as well as unsupervised for periods of time (once training completed)- Exceptional communication and interpersonal skills with a professional telephone manner- Strong computer literacy with competency in Microsoft Outlook and Word- Exposure to software such as Genie, Gentu, Clinic 2 Cloud, Xestro, Zedmed, Halaxy or Blue Chip, is preferable and ability to learn new software efficiently.- Exceptional attention to detail, with high level of accuracy and care with your work- Excellent organisational and time management skills & multi-tasking

Enquiries should be directed to: Claire Dempsey, Team Leader - 9508 6000

Does this sound like your new role? Bring your skills and enthusiasm to Cabrini Health and help optimise the patient experience and health outcomes for our community.

Cabrini Health acknowledges the importance of creating a work environment that is welcoming, safe, equitable and inclusive for people of all backgrounds and abilities. Inclusion is core to our mission.

Working for Cabrini

Cabrini Health is a Catholic, private, for-purpose health service located in Melbourne’s southeast. Inspired by the mission and ethic of care of the Cabrini Sisters, providing quality, compassionate care to our community for more than 75 years.

There is something special about Cabrini Health. Our highly skilled staff and specialists incorporate clinical research, innovative models of care and state-of-the-art technology to deliver the best possible care and outcomes for our patients. We demonstrate our mission to serve our community through outreach programs that support asylum seekers, provide healthcare in rural communities and in underdeveloped countries.

Our size, reputation and growth strategy ensure genuine opportunities for our people to learn, grow and realise potential.

Our values: Compassion - Integrity - Courage - Respect

MANDATORY FOR ALL NEW STAFF TO CABRINI

Employment with Cabrini Health will be based on satisfactory background checks such as professional references, National Police Check, vaccinations for annual Influenza plus a Working with Children Check (WWCC) may also be requested. Vaccination for COVID-19 is highly recommended.



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