Service Administrator

2 days ago

Kings Park, Australia Penske Full time

**About Penske**:
With over 1,100 employees across Australia and New Zealand, Penske is an iconic brand in both the business and racing worlds and a Fortune 500 company with a global presence. Operating across some of the most dynamic on and off-highway markets in the country, including road transport, energy solutions, mining, rail, defence and commercial marine. Penske is a leading distributor of premium power systems solutions from **_mtu_**, **Detroit** and **Allison Transmission** and the authorised distributor of **Western Star Trucks**, **Dennis Eagle** and **MAN Truck & Bus**.

**Your New Opportunity**:
An excellent **full time**, **permanent** career opportunity has arisen for an experienced **Service Administrator** to join our **Kings Park** location. This is an important role supporting our Service and Parts Department as we continually strive to deliver an outstanding level of service to our customers.

Your responsibilities will include, but are not limited to, providing exceptional customer service whilst providing administration support to assist the Service and Parts departments.

**What you will do**:

- Coordinating service administration support to ensure that all processes are completed in a timely manner;
- Actioning and rectifying queries and complaints to maintain good customer relations;
- Ensuring that all parts and service invoices are checked, matched, coded approved and receipted and stored appropriately;
- Raising, maintaining and receipting purchase orders and general local purchasing for the Branch;
- Assist in processing recoverable labour into repair orders and Kronos;
- Other administrative activities as requested.

**About you**:

- Have knowledge of general office procedures with a minimum of 2 years administration or clerical experience;
- Demonstrated advanced computer skills including Microsoft Office programs (Outlook/Word/Excel/PowerPoint);
- Have exceptional customer service skills and prior experience in a service environment is desirable;
- Understanding of basic service department operations;

**Why choose Team Penske?**

At Penske, we know that it is our people at the heart of our success, and we want to make sure you have everything you need to do a great job. That is why as well as a great work environment, we offer the following benefits:

- Flexible work arrangements that work for the individual and the business;
- Accredited Training & Development Programs;
- Commitment to providing the highest levels of safety, technical and leadership training;
- Competitive Remuneration;
- Reward and Recognition Programs;
- Employee Referral Program - generous employee referral fees;
- Employee Assistance Program;
- Family Friendly Benefits including Paid Parental Leave;
- Access to Discounted Travel, Health Insurance & Motor Vehicle benefits.

**Be ambitious. We are.

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