Customer Service Support Officer

2 days ago

Chester Hill, Australia Rashays Cafes and Restaurants Full time

**NSW - Chester Hill Location - Free Parking Onsite**:

- ** Full-Time, Part-Time, Casual Positions Available**:

- ** Be Part Of A Fun, High-Energy Brand**:

- ** Enjoy 50% off Rashays + Complimentary Coffee & Beverages**

As Customer Service Support Officer, you will join us in our mission to give the best casual dining experience by always providing outstanding food, service, cleanliness and value, so that every guest in every restaurant has a reason to return.

**Key duties of the position**:

- Escalating customer issues to relevant stores/management
- Booking reservations and processing takeaway orders
- Using a bookings management system
- Reception duties
- Managing our Rewards Member Database
- Providing a high level of service to customers at all times
- Adhoc admin or office tasks

**Hours of Work**
- 8am to 9:30pm Monday - Sunday including public holidays
- We require flexible availability - we are particularly seeking applicants available on Friday and Saturday evenings/nights
- Have great customer service, and a positive mind-set
- Be an effective communicator with a clear phone voice
- Be able to work in a fast-paced environment
- Have a big welcoming smile that can be seen on entering the office and felt over the phone
- Hospitality/Food & Beverage experience is an advantage but not essential

**APPLY NOW

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