Principal Problem and Major Incident Manager
2 weeks ago
We are seeking applicants who, within the context of the role responsibilities, possess the following key attributes:
- High level knowledge of relevant digital and ICT legislation, policies, and procedures with a demonstrated ability to provide specialist expertise and advice within a complex organisation.
- High level of knowledge and demonstrated skills in the use of problem, incident and change management principles and practices and the ability to establish clear plans and timeframes for service restoration work implementation through to closure.
- Well-developed leadership skills and the proven ability to manage and coordinate internal and external stakeholders in order to effectively and efficiently prioritise work and meet operational deadlines and objectives, in a dynamic environment of competing priorities and agendas.
- Highly developed oral and written communication skills, including strong interpersonal skills, ability to negotiate with influence and establish positive, strategic partnerships and collaborative working relationships with internal and external stakeholders.
- Whilst not mandatory, a tertiary or postgraduate qualification in an ICT/information management discipline will be highly regarded.
Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
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