Principal Technology Officer

7 days ago

Brisbane, Australia Queensland Health Full time

**The role**: In this role you will provide on-site and remote technical support for incident, request and change management. You will demonstrate strong skillsets in Servers, Storage and Virtualization systems.
For further information regarding the above technical domains, please refer to attachment 1 within the role description attached.

**As the Principal Technology Officer, you will**:

- Provide high-level technical support for enterprise servers (both standard and clustered), storage (SAN) and virtualisation (VMWare ESXi) environments.
- Provide system support and administration of the Hospital Based Computerised Information System (HBCIS) environment
- Act as a primary point of contact for change & incident management relating to servers and storage within the Metro North support area
- Provide support and assistance in the clarification and prioritisation of tasks by ensuring assigned priorities are met in accordance with defined enterprise service levels.
- Effectively supervise and manage visiting ICT support staff, such as suppliers and vendors, by adhering to the unit and organisational goals, policies and procedures, and seek opportunities to improve service provision through mentoring.
- Assist management in the decision-making process by preparing technical reports, specifications, and trend analysis within the unit.
- Provide operational support (on site and remote) as required, including on call rotation.
- Prepare, implement, and manage changes under the ITIL framework and eHealth's change management processes.
- Manage/support priority and major Incidents, including stakeholder engagement and any post reviews.
- Manage ICT assets by ensuring relevant information is recorded accurately.

To succeed within this role, you will also deliver high-quality ICT support to clients by managing your workloads, prioritising tasks, working unsupervised, maintaining awareness and understanding of new and emerging ICT technologies and products as they relate to eHealth Queensland.
Further, you will possess exceptional problem-solving skills and will be a confident and clear communicator. You will be able to consult and liaise with stakeholders in a calm and clear manner to resolve complex and at times urgent situations to provide a collaborative and solutions-focused service. This will require you to be able to engage with others of varied technical capability and knowledge to achieve a common goal.
**About - eHealth Queensland**: eHealth Queensland is one of the largest Information Communication Technology operations in the state. It is responsible for ensuring the smooth operation of information systems and technologies so that Queensland Health employees and health providers have access to information that supports the delivery of health care.
**Benefits of working with eHealth Queensland**: By joining eHealth Queensland you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.

**You will enjoy a variety of benefits, including**:

- Competitive salary + generous superannuation and leave loading
- Flexible working arrangements
- Diverse work culture
- Career training and development

  • Principal Technology Officer

    2 weeks ago

    Brisbane, Australia Queensland Health Full time

    **The role**: In this role you will primarily provide level 2 on-site and remote technical support, incident management and request fulfillment in one or more technical domains including: - End User Computing - Servers - Networks and Unified Communications For further information regarding the above technical domains, please refer to attachment 1 within...

  • Principal Technology Officer

    1 week ago

    Brisbane, Australia Queensland Health Full time

    **The role**: As a Principal Technology Officer, you will provide expertise in the installation and configuration of Cisco network infrastructure. You will assist in the design, build and implementation of technical solutions within best practice IM/ICT design and delivery frameworks. The role will effectively participate in a team of specialist technical...

  • Principal Technology Officer

    2 weeks ago

    Brisbane, Australia Queensland Health Full time

    **The role**: Reporting to the Manager of the Brisbane City Digital Partnership Team, you will provide high level ICT technical expertise, support and administration across the main technical domains (End User Computing, Servers, Telecommunications and Networks) by maintaining the operational environment that supports the business. Including: - Provide...

  • Principal Consultant

    3 days ago

    Brisbane, Queensland, Australia Emanate Technology Full time $90,000 - $120,000 per year

    Principal Consultant - Project ServicesEmanate Technology is a fast-growing, well-established IT recruitment firm with offices in Brisbane, Canberra, Melbourne and Adelaide. We're looking for a dynamic and results-driven Senior or Principal Recruitment Consultant to join our thriving Brisbane team. You will take a lead on Project Services opportunities in...

  • Principal Procurement Officer

    6 days ago

    Brisbane, Queensland, Australia Emanate Technology Pty Ltd Full time $90,000 - $120,000 per year

    Initial 6 month contract + possible extensionBrisbane CBD Hybrid and flexible working available In collaboration with the Queensland State Government, Emanate Technology is looking for a Principal Procurement Officer (AO7). This role plays a key part in delivering ICT procurement excellence across government, ensuring value, compliance, and innovation in...

  • A07 Principal Technology Services Officer

    7 days ago

    Brisbane, Australia Public Sector People Full time

    State Government | $76.86 per hour + super - 3 month contract with the like hood of going permanent! - Hybrid working | Immediate start The Principal Technology Services Officer is responsible for providing proactive advice and operational support in relation to the Information Communication Technology (ICT) and information management...

  • Principal Technology Officer Ffs

    1 week ago

    Brisbane, Australia Queensland Health Full time

    **The role**: In this role you will provide on-site and remote technical support for incident, request and change management. You will demonstrate strong skillsets in Networking and Unified Communications, including phone systems. For further information regarding the above technical domains, please refer to attachment 1 within the role description...

  • Principal Technology Officer

    2 weeks ago

    Brisbane, Australia Queensland Health Full time

    **The role**: Reporting to the Team Leader of the Brisbane City Digital Partnership Team, you will utilise your strong experience in some, or all, of the following technologies to provide excellent level 2/3 technical support for our customers in the Department of Health. - Windows 7 and Windows 10 Desktop Environments - Microsoft SCCM - Directory Services...

  • Principal Technology Officer

    22 hours ago

    Brisbane, Australia Queensland Health Full time

    **The role**: As the Principal Technology Officer, you will provide high level expertise in the installation and configuration of network hardware and equipment, and testing of specific versions of one or more of these products. You will also assist in the build, documentation and implementation of technical solutions within best practice IM/ICT design and...

  • Principal Technology Officer

    1 week ago

    Brisbane, Australia Queensland Health Full time

    **The role**: Reporting to the Manager of the Brisbane City Digital Partnership Team, you will utilise your strong experience in level 2/3 technical support skills in the Networks and Unified Communications technical domain. Within Networks and Unified Communications technical domain, the responsibilities are, but are not limited to: design, configure,...