Incident & Problem Lead

2 weeks ago

Brisbane, Australia Insignia Financial Full time

Incident & Problem Lead - Make your move. Make your mark - A career that works for you - Make a difference, make it meaningful **The Opportunity to join our team as an Incident & Problem Lead** Do you thrive on tackling IT challenges and driving impactful solutions? Insignia Financial invites you to become our next Incident & Problem Lead. Join our dynamic team, led by the IT Service Manager, dedicated to upholding our trusted service provider status. As the Incident & Problem Lead, you'll lead the charge in handling the entire incident and problem lifecycle. From immediate response to resolution, you'll minimise business impact and prevent future issues. Plus, you'll collaborate with stakeholders to ensure smooth communication and proactive problem-solving. Ready to make your mark in IT service management? and be part of our journey to excellence Join us at Insignia Financial and play a crucial role in ensuring our IT services run seamlessly, maintaining our reputation for excellence. If you are a proactive problem-solver with a passion for IT service management, we want to hear from you **Find the better way** What gets us excited about working here? Helping people feel good about their money as one of Australia's leading financial wellbeing organisations. From those starting out to those retiring. As your team, we'll show up for you and together we will create financial wellbeing for every Australian. Because we know people who are confident about their financial future live better lives. If this sounds like your kind of career, you sound like our kind of person. With us, you'll do work that builds your technical know-how and challenges our entire industry to move forward. Along the way, you'll be free to explore new ideas and technology, solve problems in a team, and independently to get great things done. Around here, we like to call it "putting our fingerprints on the future". **People-inspired tech** **To Apply** Read more here about why you should join our team. Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment. Job ID 7394

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