Key Account Manager

4 days ago

Port Melbourne, Australia Bright Food Asia Pacific Pty Ltd Full time

**Introduction**:
Calendar Cheese Company is Australia’s leading importer and distributor of domestic and international specialty cheese, caviar and premium dry goods, servicing premium retailers, restaurants & airlines, across Australia. We offer an extensive selection of quality cheeses, caviar and dry goods sourced from the best dairies, affineurs and producers around the world. Building a network of relationships, we are able to offer exclusive, limited & competitive ranging.

We have an amazing opportunity for a passionate and dynamic Key Account Manager to join our team.

**Description**:
About the Role

Reporting to the State Sales Manager, the Key Account Manager will be responsible selling and promoting high quality products to your assigned customer base. Also be responsible for new business development including the acquisition of new customers.

**Key Responsibilities**:
Develop and maintain strong customer relationships via a high degree of product expertise and delivery of external customer service.
Achieve company sales and margin budgets assigned to your territory whilst ensuring long term customer retention
Work closely with all members of the team to ensure maximum results.
Provide knowledgeable and proactive service to new and existing customer whilst encouraging sales
Cross sell and up sell across the entire portfolio whilst identifying and capitalising on new business opportunities
Adapt to customers’ changing demands by being proactive, motivated and maintaining a can-do attitude
Visit existing customers in line with agreed call cycle to identify customer needs and provide ongoing support with knowledge of their purchasing patterns
Provide product expertise training, including cutting and wrapping of cheese, merchandising and care instructions for all products within our range

**Skills and Experience**:
Must hold a current driver’s licence
Proven background and experience in a similar role working with food products
Professional experience in hospitality is preferred
Intermediate Microsoft office skills - Word, Excel, Outlook
Strong communication and influencing skills. In particular, the ability to advocate change and influence internal opinion.
Highly organised and able to meet deadlines
Numerate with the ability to understand data and to interpret it in a lateral manner.
Ability to propose and deliver continuous improvement initiatives.
Diplomacy and tact in order to gain support at all levels in the business coupled with confidence, intelligence and business acumen skills to influence abilities and outcomes.
An individual who is prepared to own a process and accept accountability for performance.
Decisive, with the ability to make sound decisions, based on experience and good judgement.
A pragmatic person, capable of interacting successfully at all levels of the organisation

**The Benefits**:
Superb company culture
Supportive management
Incentivised targets
Competitive remuneration
Staff discount on company products
Ongoing training and professional development
Employee Assistance Program (EAP)
Paid Parental Leave
Service Recognition Program

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