Chapter Lead Transformation and Change

7 days ago

Sydney, Australia Commonwealth Bank Full time

**See yourself in our Team**

The **Chief Data and Analytics Office (CDAO)**leads CommBank’s data, analytics, and AI acceleration to enhance customer and employee experiences. This role in the **CDAO Transformation and Change Centre of Excellence**(CoE)**reports to the CoE Lead, working alongside a team of motivated engagement and change practitioners.

In this role, you will lead the AI acceleration chapter of change practitioners supporting their capability, performance and overseeing high-quality change outcomes.

**Do work that matters**

Responsibilities include:

- Understand and manage people-related benefits and risks of change/s
- Engage and support stakeholders within the AI Acceleration office and supporting streams
- Guide the development, planning and execution of integrated change strategies to cohesively manage people impacts
- Oversee change transition through communications, coaching, training and reinforcement initiatives
- support team members with the development of high-quality change artefacts
- Work closely with the engagement lead to craft compelling messaging
- Report on and or showcase change management effectiveness through agreed cadences, governance documentation, metrics and data
- Lead a team of change practitioners including direction, skill building, coaching, risk and issue resolution, engagement
- Implement a consistent way of operating across the chapter aligned with the CoE standards
- Collaborate across the CDAO Transformation and Change CoE to build a performance culture where everyone feels engaged, supported and valued.

**We’re interested in hearing from people who have**
- Experience in data and or AI transformation programs and projects
- A thought leader with exceptional transformational change capabilities
- Advanced in complex change planning and delivery
- Understanding impacts of change and business drivers in Technology
- Customer and stakeholder focussed
- Ability to move between strategy, execution and people management daily
- Proven track record in people leadership and complex large-scale change delivery
- Able to consult, influence, coach and drive change with and through all stakeholders
- Proven track record in complex change planning and delivery
- Excellent organisational skills with the ability to meet deadlines and prioritise
- Sound understanding of and experience in working in Agile

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Advertising End Date: 26/04/2025

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