Chapter Lead Learning

**This is 12 month opportunity**

**Your business & team**At CBA, we're dedicated to delivering exceptional outcomes for our customers and communities by building a brighter future for Australia. Our recent adoption of Agile ways of working ensures we focus on what truly matters for our customers in our relentless pursuit o to achieve NPS +30.

The Learning Domain, housed within our central HR team, is transforming how we build skills and grow careers, ensuring the delivery of high-quality, impactful learning. The Learning Chapter Area plays a pivotal role in this transformation, driving the creation and curation of learning content that is skills-led, performance-focused, and outcomes-driven.

**Your role**This is a critical role, reporting directly to the Learning Domain Lead and acting as a senior leader within the Learning Domain. You'll blend strategic leadership with hands-on contributions, working within Agile squads to shape the future of learning at CBA.

We seek a dynamic, experienced leader with a passion for skills development, performance improvement, and delivering measurable outcomes. The Chapter Lead Learning role demands a balance of strategic insight and operational excellence.

**Your responsibilities**
- **Lead and Inspire**:Drive a team of Learning professionals within our Learning Chapter to deliver exceptional HR and business outcomes.
- **Skills Development**:Coach and support individual chapter members to enhance their skills, improve quality, and accelerate the delivery of learning solutions.
- **Squad Contribution**:Actively participate in Agile squads as a learning expert and role model, contributing your expertise to enhance squad performance and outcomes.
- **Strategic Partnership**:Act as a strategic partner with stakeholders, contributing to the overall learning strategy aligned with business objectives.
- **Process Optimization**:Design and implement streamlined processes for creating, developing, and delivering learning aligned with organisational goals.
- **Collaboration and Culture**:Foster a culture of collaboration within the Learning Domain and across the organization, sharing best practices and knowledge effectively.
- **Continuous Improvement**:Seek feedback and data to refine processes, improve design outcomes, and enhance the chapter's value to the organization.
- **Resource Management**:Contribute to the Learning Chapter Area workforce plan through effective resource and budget management.

**Your Skills**
- **Leadership Excellence**:Proven experience in leading and managing high-performing teams, driving productivity, and solution excellence.
- **Strategic Vision**:Ability to develop and implement strategic initiatives that align with broader organizational goals.
- **Communication Mastery**:Excellent verbal and written communication skills, capable of influencing and engaging stakeholders at all levels.
- **Analytical Acumen**:Strong analytical skills to identify challenges, develop innovative solutions, and make data-driven decisions.
- **Learning Expertise**:Deep understanding of learning design principles, methodologies, and best practices, with a focus on skill-building and performance enhancement.
- **Collaborative Spirit**:Ability to work effectively with cross-functional teams, fostering a collaborative and supportive environment.
- **Agile Proficiency**:Proven experience in Agile principles, successfully operating within a matrixed organization.

**Experience Required**:

- 7-10 years of experience in a learning and development or learning design role, with a strong focus on delivering high-quality products and demonstrating measurable outcomes and results.
- Demonstrated ability to lead, manage, and inspire high-performing teams to consistently produce top-tier learning solutions.
- Proven track record in strategic planning and execution, particularly in demanding learning or HR environments requiring high standards.
- Experience in matrix management, demonstrating the ability to inspire and align cross-functional teams toward achieving shared strategic goals.
- Proficiency with learning technologies and platforms, enabling the creation of innovative and effective learning content.
- **Risk Mindset**:All CommBank employees are expected to proactively identify, understand, discuss, and act on current and future risks.

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Advertising End Date: 02/03/2025