Administration Officer

16 hours ago

Burleigh Waters, Australia Drop of Life Psychology Clinic Full time

Drop of Life Psychology Clinic is a private practice that provides counselling and psychological services to children, adolescents, adults, couples, families and organisations in a confidential setting. Regardless of the struggle, no one should face things alone. Our psychologists help people to stop feeling overwhelmed and begin to live a more fulfilling and balanced life again. Our clinic has been established on the Gold Coast for over 11 years.

**About This Role**:
Our clinic is expanding and we are looking for an administration officer to join the team. We are a busy, fast-paced practice wanting someone who can step up into the role and take on increased hours as needed. With room for growth within the clinic.

**Rostered Hours**:
**The Role Involves**:

- Screening and intake of new clients
- Invoice companies for payment
- Schedule bookings and manage clinicians’ calendar through Halaxy Practice management system
- Liaising with health professionals
- Working closely with our psychologist's and assisting them with their administration needs
- Managing and maintaining offices, rooms and kitchen
- Understanding ethical and professional requirements within psychology (e.g. understanding Medicare billing and reporting requirements)

**Essential Criteria**:

- Interest in Mental Health Industry
- Previous experience in an administration or similar customer support role
- Highly organised and strong problem
- solving skills
- Exceptional attention to detail
- Strong time management skills
- Proactive, flexible, and a can-do attitude
- Excellent verbal and social skills in communicating with a wide range of people, including people with mental health concerns.
- Excellent IT and computer skill
- Experience with Halaxy & HPOS/Medicare (preferred although not essential)

**Job Types**: Part-time, Casual
Part-time hours: 8-20 per week

**Salary**: $23.00 - $30.00 per hour

**Benefits**:

- Professional development assistance

Schedule:

- Afternoon shift
- Day shift
- Morning shift

**Experience**:

- customer service: 1 year (preferred)
- administration: 1 year (preferred)

Work Location: One location

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