Regular Giving Campaign Assistant

1 week ago

Sydney, Australia Asylum Seekers Centre Full time

**18th December, 2024**:
**Reporting to**:Philanthropy & Partnerships Manage**r**

**Days and hours required per week**:1 day per week minimum (In office training, WFH options)

**Duties & Responsibilities**

Donor Engagement and Communication:

- Develop personalised messages for donor milestones and assist with engagement campaigns.

Follow-Up and Donor Support:

- Follow up on expiring payment methods, missed donations, and donor concerns.
- Identify opportunities to upgrade donors or promote additional campaigns

Data Management and Reporting:

- Log donor interactions accurately and maintain up-to-date records.
- Track engagement metrics and assist in generating reports to inform strategy.

Campaign Coordination:

- Support regular giving appeals, including scheduling, donor segmentation, and communication delivery.
- Prepare and send newsletters, reminders, and impact reports in collaboration with the fundraising team.

Research and Donor Insights:

- Conduct research on donor behaviours and identify potential new regular donors.

Administrative Support:

- Maintain campaign calendars, prepare materials for donor meetings, and support process improvements.

**Selection Criteria**
- Previous experience with fundraising and marketing is highly regarded
- Previous experience with any CRM systems, Canva and Adobe Creative cloud tools is highly regarded (but not required)
- Excellent communication skills, both written and verbal
- Proficiency in Google Drive and tools and / or Microsoft Office Suite
- Confident telephone/people manner
- Strong organisational skills
- Experience in working with people from various backgrounds and cultures
- Advanced computer skills
- Ability to work collaboratively with other staff and volunteers
- Flexibility and willingness to take on extra tasks as appropriate
- Ability to adhere to policies in relation to code of conduct, boundaries and confidentiality

**General Conditions**

All ASC staff and volunteers are required to:

- Adhere to ASC’s vision, purpose and values
- Act at all times in accordance with ASC’s Code of Conduct and Child Protection Policies
- Comply with Work, Health and Safety systems
- Comply with Incident Management Procedures and emergency protocols
- Demonstrate a respectful and welcoming behaviour with all people at ASC in culturally appropriate ways
- Undertake a NSW Working with Children Check prior to commencement and ensure it is up-to-date
- Support a child safe organisation by undertaking screening for suitability to work with children and vulnerable people and to comply with relevant state/territory legislative requirements

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