Individual Giving Coordinator

Love tackling a to-do list? Join us to help run direct mail and digital campaigns that build loyalty and care for nature. If you're self-driven, detail-focused, and want to see your work make a difference — apply now

• WWF-Australia Office location negotiable
• Full Time, Ongoing contract
• Join a diverse global network working for people and planet across 100 countries
• Work in a high performing, values-driven organisation

You can find the full position description and selection criteria by
((clicking here)).

About Us

WWF-Australia is an award-winning and innovative organisation determined to do things differently. We use our superpowers to partner in delivering nature-positive solutions, empowering communities, and halting climate change - in Australia, the Asia-Pacific region, the Southern Hemisphere and globally. We are a values-driven organisation with a diverse global network of local organisations working in 100 countries. We work as a catalyst with communities, First Nations, governments, businesses, innovators, and philanthropists towards our global mission: to build a world where people live and prosper in harmony with nature.

About the Role

The Individual Giving Coordinator supports growth through the development and implementation of Regular Giving and Single Gift fundraising activities. This position supports the acquisition, retention and ongoing engagement of individual supporters across a variety of communication channels. This role seeks to drive a positive and engaging experience across the individual supporter lifecycle; with the aim of growing revenue and increasing supporters' lifetime value in alignment with WWF's conservation goals.

Key Accountabilities
(Refer to Position Description for full list of Key Accountabilities)

• Collaborates to implement WWF-Australia's Regular Giving and Single Gift fundraising programs, to increase income from existing and prospective supporters.
• Supports multi-channel acquisition across digital, telemarketing, TV, e-commerce, direct mail, and new channels, delivering results to budgeted acquisition and retention targets.
• Supports donor renewal opportunities including the delivery of integrated multi-channel appeals, telemarketing campaigns, newsletters, plus other new products to engage supporters and deliver results to budgeted targets.
• Coordinates supporter engagement touchpoints, journeys, initiatives, and implements tactics to improve retention rates and maximise supporter lifetime value.

Skills, Knowledge and Experience
(Refer to Position Description for full list of Selection Criteria)

• Demonstrated experience supporting fundraising, digital or direct marketing campaigns.
• Demonstrated experience of meeting targets, ideally in a fundraising or relationship management environment.
• Demonstrated self-organisation and attention to detail with a track record of meeting deadlines.

Our Commitment to Diversity:
WWF values diversity and is building a workforce that reflects the community we serve. WWF is an equal opportunity employer and Aboriginal & Torres Strait Islander peoples, people from culturally & linguistically diverse (CALD) backgrounds, sexuality and gender diverse (LGBTQIA+) community members, and people living with disabilities are encouraged to apply.

Our Commitment to Safeguarding:
WWF-Australia is committed to acting with respect and upholding the human rights, welfare and dignity of all persons we employ, engage with or who are affected by our activities and work, with special regard for vulnerable individuals and children.

As part of your employment, you will be required to undergo background checks relevant to your position (eg. Police Checks, Working with Children Checks, Reference Checks), abide by our safeguarding policies, and sign our Safeguarding Code of Conduct.

You can find the full position description and selection criteria by
((clicking here)).

Applications

To apply, please 1) include an up-to-date resume (CV), and 2) complete the role related questions included in the application form on our website.

We may review applications and interview candidates on a rolling-basis, therefore we encourage you to apply at your earliest convenience.

Note that applicants require current unlimited working rights in Australia to be eligible for this role.

Closing Date:
11:59PM, Friday 17th October

Contact:
For any questions, please contact jobs-