Ict Service Manager
2 weeks ago
In this role you will:define, implement and communicate the ICT service catalogue and the related cost model, and ensure that ICT costs are recorded, displayed to the business and used for financial planning develop, negotiate and monitor service level agreements for all client groups and facilitate internal and external service review meetings develop relationships with customers at the highest level to identify potential areas of mutual interest for future development, and maintain an overview of alignment to organisational success identify and realise opportunities for improvement and cost optimisation of ICT services champion the implementation of IT Service Management and IT Infrastructure Library (ITIL) across the agency, including the use of frameworks and processes liaise with the business and DS&IT Group managers to ensure that ICT service delivery capabilities are aligned with business needs monitor DS&IT Group capabilities to ensure that business needs can be met and initiate new capabilities where required ensure consistent and appropriate communication with customers for service-related enquiries and issues
- undertake other duties as required to ensure delivery of departmental priorities.
This work is licensed under a Creative Commons Attribution 3.0 Australia License.
-
Manager, Ict Service Operations
7 days ago
Brisbane, Australia Sharp & Carter Full timeJoin the largest Local Government Authority in Australia - Outstanding salary package on offer (CTO, CIO equivalent) - Hybrid working environment **Introduction** Position yourself at the forefront of transformation and change in Australia’s largest Local Government Authority as Manager, ICT Service Operations for Brisbane City Council. This leadership...
-
Ict Release Manager
11 hours ago
Brisbane, Australia Queensland Government Full time**About the Department**: The Department of Education are dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making...
-
Ict Manager
11 hours ago
Brisbane, Australia Cross River Rail Delivery Authority Full timeCross River Rail Delivery Authority (CRRDA)...Your chance to work with the best! Cross River Rail will transform the way we travel to, from and through Brisbane in the future. It will be a catalyst for 10 years of wider rail transformation across the whole of South East Queensland and it is already playing a key role in how we prepare for the 2032 Olympic...
-
Ict Service Delivery Manager
7 days ago
Brisbane, Australia Queensland Government Full timeAs the ICT Service Delivery Manager, you will play a critical role in managing the delivery, support, and management of a contemporary virtual healthcare delivery platform. This ICT platform plays an important role in the HCC provision of virtual healthcare services to Queenslanders. You will work closely with clinical, technical and vendor teams to ensure...
-
Executive Manager Ict Service Management
1 week ago
Brisbane, Australia Queensland Government Full time**We are seeking applicants who, within the context of the role responsibilities, possess the following key attributes: - Demonstrated high level leadership skills and experience in providing advice relating to ICT issues to customers, senior management and team members. - Proven experience working in an outsourced ICT environment, undertaking supplier...
-
Service Delivery Manager
2 weeks ago
Brisbane, Australia Queensland Fire and Emergency Services Full timeAbout us As a department our purpose is to help the community to prevent, prepare for, respond to and recover from the impact of fire and emergency events. Queensland Fire and Emergency Services (QFES) is the primary provider of fire, rescue and emergency management programs and services throughout Queensland. The department encompasses the Fire and Rescue...
-
Ict Manager
10 hours ago
Brisbane, Australia RP Infrastructure Full time**Role Description** We’re looking for an Information & Communication Technology (ICT) Manager to oversee our systems and maintain the day-to-day IT operations for the firm. Located in **Brisbane’s CBD**, you’ll also be responsible for: - Delivering insight and advice for potential infrastructure or software investment decisions. - Managing the...
-
Ict Manager Ao8
2 weeks ago
Brisbane, Australia Synergy Placements Pty Ltd Full timePermanent QLD Government role - Management opportunity - Strategic ICT and Project Management We have been given the exciting opportunity to source for our client, a large QLD Government Department for the exciting role of ICT Manager Strategy and Projects (AO8). Our client exists to protect the health and safety of the people of Queensland and aim to make...
-
ICT Category Manager
5 days ago
Brisbane, Queensland, Australia Troocoo Full time $80,000 - $120,000 per yearTroocoo is working exclusively with our client to recruit an experienced ICT Category Manager to join our client's procurement team in a leadership position. This role plays a key part in shaping procurement strategies across key ICT spend areas, leading and developing a high-performing team, and fostering strong relationships with suppliers and strategic...
-
ICT Sourcing Manager
1 week ago
Brisbane, Queensland, Australia Troocoo Full time $90,000 - $120,000 per yearTroocoo is seeking an experienced ICT Sourcing Manager to join one of our key client's procurement teams on a short-term basis. This role reports directly to the Head of Procurement and provides the opportunity to take ownership of high-value sourcing initiatives, delivering critical outcomes across various ICT categories. As the ICT Sourcing Manager, you...
