Billing Officer

3 days ago

Sydney, Australia Transurban Full time

Working at Transurban is different; it’s a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions—building and operating safer, smarter, and more sustainable roads—to solve pressing transport challenges that are slowing cities down.

About the role
- We’re seeking a Billing Officer who will maintain and validate revenue systems to maximise company revenue, reduce leakage, and ensure accurate billing.
- You’ll join an innovative team who's focused on process validation, data issue resolution, and improving revenue management.
- As our Billing Officer, you’ll contribute to lasting and positive changes that shape the future of our cities and communities. It’s meaningful, challenging and exciting work.
- This role can be based in any one of our main offices in Melbourne, Sydney, or Brisbane.

Day-to-day, you will:
- Manage and execute queries to ensure accurate billing and rectify issues, including payment reconciliations and account clean-ups-
- Ensure data integrity and support other business units by identifying and resolving revenue and billing issues-
- Support banking and payments functions, maintain reconciliations, and handle file uploads and refunds-
- Assist in processing foreign toll road cases and ensure they are actioned within TCM guidelines-
- Support and participate in projects affecting revenue or billing- This role will suit someone with a curious mind and transferrable skills and experiences, including:
- Experience working in a dynamic, high-volume computerised work environmentProven ability to work autonomously and solve customer billing issues efficiently, with strong problem-solving skills and knowledge of billing systems.-
- High level of numerical accuracy and attention to detail-
- Proven experience with data management, extraction and manipulation-
- Ability to maintain privacy and confidential information and you’ll be required to satisfy a federal criminal history police check in line with Transurban requirements With a career at Transurban, you’ll enjoy a range of benefits, including:
- A range of flexible working and leave options, including the option to purchase an additional six weeks of leave each year- 16 weeks paid parental leave (regardless of gender or carer status), with no waiting period, with Superannuation paid during unpaid leave as well- Learning and development opportunities to support your career interests- Health and wellbeing support—access to Headspace and our EAP program, wellness facilities, and more- Share offers and insurance benefits- Social activities, community give-back programs and paid volunteer days

We offer a range of flexible working and leave options, so you can balance your work and life commitments and interests. Have a conversation with us about how this could work for you.

We embrace diversity with a foundation of safety, wellbeing and inclusion; where everyone belongs. We treat everyone with fairness, consideration and respect, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspective, and experience - whether they work for us or not. We want to ensure everyone feels comfortable and safe to express ideas, questions and concerns.


Job Type:
Permanent

Closing Date:
28-Nov-2024 0:00

Please note: The closing date reflects the time zone of the Primary Location for this job posting.

Primary Location:
Parramatta & Western Suburbs Sydney NSW

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