Billings Officer

1 week ago

Sydney, New South Wales, Australia People2people - Parramatta Full time $104,000 - $130,878 per year

Competitive salary on offer

Walking distance to public transport

Car Parking available

The Client

I'm excited to be partnering with a leading private hospital in the Hills District that has built a strong reputation for excellence in patient care. This hospital offers a modern, multidisciplinary environment where the philosophy of "Patients First" isn't just a slogan — it's how the team works every day.

The role

With direct report to the Billings Manager your duties will include the following:

  • Keep patient billing records accurate, current, and compliant with organisational policies and privacy standards.
  • Process invoices promptly and precisely across all payer categories, including private health insurers, workers' compensation, third-party payers, and self-funded patients.
  • Manage audit requests from health funds, ensuring the correct documentation and evidence are supplied.
  • Communicate with health fund billing departments to resolve any claim issues, such as delays, discrepancies, or rejections.
  • Coordinate and lodge ex-gratia submissions to health funds, including gathering and preparing all required supporting information.
  • Track outstanding accounts and actively follow up unpaid claims to support strong revenue cycle outcomes.
  • Maintain up-to-date knowledge of billing regulations and health fund agreements, applying this expertise to day-to-day billing tasks.
  • Support ongoing improvement projects focused on simplifying billing procedures and improving the overall patient payment journey.

To be successful in this role, you must demonstrate previous experience as per the following:

  • Hospital or healthcare billing experience, with strong knowledge of medical billing and claims processes
  • Confident handling billing for private patients, health funds, workers' comp, third party & self-funded accounts
  • Skilled in hospital systems and billing software (WebPAS or similar)
  • Solid understanding of Medicare, MBS item numbers & health fund contracts
  • Able to manage audits, claims, and queries with accuracy and professionalism
  • Collaborative communicator who works well with health funds, clinical teams & practice managers
  • Detail-focused with strong record-keeping and respect for confidentiality
  • Team player with great communication skills, thriving in fast-paced healthcare settings

Benefits

  • Free on site parking
  • Discounted gym access through Fitness Passport
  • Staff discounts at 120+ retailers
  • Easy 5-minute walk to Public Transport
  • Salary packaging for leased vehicles

If you're passionate about healthcare and want to join an organisation that truly values its people, this is a workplace where you'll be supported, encouraged, and given the opportunity to make a meaningful difference in patients' lives.

For a confidential discussion please contact Alicia Naidu on

All the best with your job search.

Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, and Frog Recruitment are an award-winning recruitment group and HR solutions provider. As an inclusive workforce, we welcome everyone and encourage our employees, clients, and candidates to showcase their authentic selves.

Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request by phoning the above-mentioned recruitment consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.

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