Australian Desginer Concession Manager

2 days ago

Melbourne, Australia The Talent Mill Full time

**This Australian brand** is searching for a customer experience leader, a manager who can lead a concession team to represent their business and provide a shopping environment where excellence in customer service is delivered at all times. The concession manager will be responsible for all visual merchandise execution in line with the brand guidelines and direction. In driving the growth of this business the Concession Manager will be responsible for and measured against, but not limited to, the following:

- Sales and profitability
- Team Performance and Development
- Inventory Management
- Customer Service
- Loss Prevention and Security
- Administration
- Culture

What we are looking for is a leader who strives to achieve excellence in customer relations, someone who has experience maintaining relationships with VIP customers. You will be also be responsible for developing and upskilling your team - ensuring that you develop the right talent that complements the team strengths.

As a concession manager you are will ideally have had previous supervisory experience within the designer or luxury space. We are very interested to talk to people who are looking for a step up.

**What’s in it for you?**
- Generous salary offering and wardrobe
- Learning and development opportunities with an amazing Australian brand
- Great workplace culture and supportive environment
- Recognition and reward for multi sales

**We imagine your background will look similar to the following**:

- Having previous experience in a concession
- Supervisory experience
- You will also need to have a strong sense of commercial awareness, great attention to detail, a thorough understanding of CRM.

The Talent Mill Recruitment division is a bespoke consultancy and talent acquisition specialist within the fashion, lifestyle and retail industries. With more than 10 years specialist expertise with luxury, lifestyle & fashion brands globally we discover, recognize, and connect inspiring individuals to the most desirable brands as a trusted support to founder-led start-ups, SME’s and multinational corporations within the fashion & retail industry.

Recruitment - but make it ethical not transactional. Quality over quantity - always. Truly consultative and delivered at pace. We hold a genuine passion and expertise for the industries we support and offer a unique and modern recruitment proposition - one where we develop long term, meaningful connections, add value and deliver an unforgettable service.

Angela Millar

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