Hospitality Manager

2 weeks ago

Slacks Creek, Australia IKEA Full time

Who you are

As a person you are an impassioned foodie who has a strong passion for people and commerciality to deliver business results. Sitting within the stores senior management team, you have previous experience in leading leaders with the ability to coach and develop your team to secure operational excellence and business results. You adopt a strategic and analytical mindset to secure business goals and ensure the success of the IKEA Food business from a short, mid and long-term perspective. For this role you will have previous management experience in a high-volume retail or multi-unit food service industry. You will have proven experience in

creating and implementing action plans, setting budgets, meeting and following up on goals.

**Your responsibilities**

As Hospitality Manager you act as a commercial business partner in store and are accountable for delivering sales and profitability of the function by securing an exceptional customer experience. Your responsibilities will include, however are not limited to:

- Developing, maximising and executing sales, enhancing range grouping and pricing to drive volume according to commercial priorities and implementing range changes in a simple and cost-conscious way.
- Secure a lean, diverse and high performing team through building competence and leadership whilst empowering co-workers to act on their own initiative.
- Creating a platform that drives our “Swedishness” in store to promote an enjoyable, convenient and successful dining experience for our customers.
- Ensuring a relevant IKEA Food offer by combining and driving range presentation, volume and commercial priorities.
- Contribute to the overall business success of the store as a member of the stores senior management team.
- Partnering with key areas of the business to make sound business and people decisions in order to optimise business opportunities within the IKEA Food department.
- Contributing in the creation of the IKEA store business plan and ensuring that national and global strategies are aligned with local priorities.
- Promoting a safety-first culture and ensuring that routines are known by colleagues and followed in all daily work.

**Together as a team**

The IKEA Food team contributes to the entire customer shopping experience in ensuring that we continue to deliver our exceptional customer service along with a memorable dining experience through food that’s good for both people and planet. Together we serve more than 660 million customers yearly at the IKEA restaurants worldwide, underlining our Scandinavian heritage by offering a modern taste of Sweden to take home.

What you need to know

This role is permanent full time and based in IKEA Logan, QLD.
- Internal Job Title - IKEA Food Manager.

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