Operations Manager

6 days ago

Wolli Creek, Australia Lancemore Hotel Group Full time

**BENEFITS**:

- ** FREE U Day - get a paid day off on your Birthday**:

- ** Access to exclusive benefits program #Get more at Lancemore**:

- ** Grow your career with an award winning Hotel Group that focuses on leadership development and succession**

CKS Hotel is seeking an enthusiastic and passionate Operations Manager to join the team. If you enjoy hosting and connecting with people, this is the job for you This role will drive the guest experience throughout the Hotel overseeing and supervising the F&B, Kitchen and Housekeeping Departments.

**ABOUT YOU**:

- To flourish in this role, you will have an eye for detail, a passion for delivering flawless guests experiences and are a genuine hard-worker who understands the art of teamwork in order to achieve the greatest success.
- Experience in a similar role with a F&B background
- A passion for good quality food and wine
- Availability to work a variety of shifts
- A strong guest focus with excellent communication and customer service skills
- Energetic and driven, able to motivate and lead a team to achieve desired outcome
- Flexible and reliable
- Hands on Lead by example and have your finger on the pulse.
- Able to see the 'bigger picture' whilst attending to day to day needs of the department/hotel.
- Have a strong sense of urgency to get things done quickly and works well under pressure

**ABOUT THE ROLE**:

- Exciting key 2IC role, work in partnership with a senior management team to creatively provide interactive service and genuine hospitality to all guests.
- Coordinate the service and kitchen teams in our Restaurant and Room Service venues
- Supervise and coordinate all shifts across a 7day roster including weekends
- Ensure superior restaurant and dining service is provided to all guests
- Maximise revenue opportunities and maintain cost control
- Curate seasonal beverage lists
- Train and develop a dynamic Food and Beverage and Housekeeping Team
- Hands-on management of the day to day Housekeeping floor operations
- Drive a positive and supportive team culture.
- Administrative skills for effective management and achievement of financial targets, including rostering, compliance and staff management
- Strong attention to detail
- Respond to guest feedback, concerns or complaints from guests appropriately and follow up/report as required

**ABOUT US**:
**CKS Sydney Airport Hotel**

Located only 5 minutes from Sydney’s International Airport and only 10 minutes from the Domestic Terminal, CKS Sydney Airport Hotel is conveniently situated only 13km from the CBD. This high-volume dynamic Airport Hotel features 121 rooms and a contemporary Restaurant and Bar that caters to a mix of travelers from corporate, government, interstate, and international sectors.

**Why work for Lancemore Hotels?**

A pioneer in Boutique Hotels and conference facilities since 1986, Lancemore Hotels is an Australian leading lifestyle brand renowned for curated places, understated luxury, and a welcoming signature touch.
- We strive on constantly growing and seeking approaches to be better in everything.
- You will be joining a high performing workplace that believes in developing new talent and empowering people to drive their own results.
- If you are a talented, enthusiastic and performance driven individual wanting to enjoy your career within an established boutique Hotel brand and supportive team, then...

Or contact us for a confidential discussion

**Our Values**

Fun | Authentic Hospitality | Caring | Ownership Mindset | Performance | Growth

**Follow us on LinkedIn**

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