Assistant Cafe Manager

1 week ago

Collingwood, Australia Proud Mary Coffee Full time

Proud Mary Coffee

Have you got what it takes to help lead the crew at our flagship cafe? We're currently on the hunt for a killer hospitality professional to join the management team at our Melbourne store If you've got strong leadership skills, a passion for delivering excellent customer service, love nerding out on coffee and you're just an all-round legend then.

Have you got what it takes to help lead the crew at our flagship cafe? We’re currently on the hunt for a killer hospitality professional to join the management team at our Melbourne store If you’ve got strong leadership skills, a passion for delivering excellent customer service, love nerding out on coffee and you’re just an all-round legend then we wanna hear from you

DIVISION: Aus Cafe
DEPARTMENT: Front of House
JOB TITLE: Assistant Cafe Manager
REPORTING TO: Cafe Manager

A bit about us:

- Proud Mary Cafe based in Collingwood is the flagship of our company. Coming up on our 13th birthday
- We source high quality coffee direct from origin, roast the beans, and supply coffee around the globe. We currently have our flagship cafe, Roastery and brew bar Aunty Peg’s in Collingwood, as well as our Roastery and cafe in Portland, Oregon and soon-to-be second location in Austin, Texas
- Through food, coffee, and genuine heartfelt service, we aim to delight our customers and make a difference by sharing the stories behind our products
- We love what we do and in true Australian-style we have a genuine, warm, fun, and sometimes a little bit cheeky nature. We can’t wait to make people’s day brighter
- We strive to create an engaging environment where anyone can brew new ideas and share stories
- We are passionate about driving positive social impact and inspiring people to consider the process and humanity behind the bean
- Day time hours only. No nights

Few highlights you will be responsible for:

- Leading the charge, in a service focused and quality driven model
- Team management, training, rostering
- Maintaining high starters in service and adhering to food safety and OH&S guidelines
- Jumping on the custom made 6 group synesso machine and serving consistently delicious coffee
- Managing day-to-day operations of a bustling cafe, including opening & closing procedures as well as stock management

A bit about you:

- Demonstrate a passion & enthusiasm for coffee and the industry
- Specialty coffee knowledge is a must for this role. We live and breathe all things coffee and so will you
- Possess a willingness to continuously learn/develop product & coffee knowledge
- Willing to engage with our global team
- We’re looking for someone to help develop, lead and foster our culture
- Are a team player and can manage people, both staff and customer
- Willingness to manage the team in a fast paced environment
- Availability to work at least 1 weekend day
- Have a strong knowledge of POS systems, café ordering & accounting systems
- Possess basic MS Office skills
- Be flexible & adaptable to change
- Operate with efficiency & use initiative
- Barista experience is preferred
- Interested in progression planning and development into the Cafe Manager role

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