Social Enterprise Cafe Manager

3 days ago

Collingwood, Australia STREAT Full time

STREAT

Use your passion for hospitality and coffee to lead STREAT's flagship cafe in Collingwood - providing a fantastic customer experience alongside workplace training for marginalised young people.
- Play a significant part in a social enterprise that 'Tastes good. Does good.'
- Work 8-4 across 5 days, Mon-Sat
- Salary Packaging (Salary Sacrifice) available

About STREAT

STREAT is a Melbourne-based social enterprise that supports marginalised young people with a healthy self, healthy job and healthy home. The organisation runs a portfolio of hospitality businesses where young people get their workplace training, and customers get amazing food and coffee.

About our team

We’re a team of over 70 staff - mainly baristas and chefs - but also youth workers, social workers and a bunch of admin and support staff. Our team has four key traits: We dream big about changing the world, we’re creative in how we try and solve problems, we all roll up our sleeves and get stuff done - and we have fun doing it

About the role

Reporting to the Chief Operating Officer, and the Cafe Operations Manager, the Cafe Manager will oversee the daily operations of STREAT’s flagship café, Cromwell STREAT.

With a strong focus on mentoring and leadership, this role is responsible for the day-to-day operations of the café, including recruitment and staffing, events management, and room hire, health and safety, business performance and, most importantly, facilitating the workplace training experience for STREAT’s young people.

The successful applicant will be a customer service driven professional with a strong background in events, ready to roll up their sleeves and lead by example on the floor - delivering outstanding guest experiences. They will have a strong understanding of all aspects of café operations and what it takes to run a successful hospitality business.

To be considered for this role you must have:

- A genuine passion for hospitality
- Excellent leadership and motivational skills
- A track record of managing COGs and wage targets
- Experience in recruitment & rostering
- Experience interpreting P&L reports
- An understanding of the Restaurant Award
- Outstanding all round knowledge of Melbourne’s food and coffee culture
- The ability to work as required Mon-Sat (5 day roster)
- Minimum 2 years’ experience in a similar role
- Experience in specialty coffee is strongly preferred

As part of STREAT's onboarding policy, you will require a current Victorian Working with Children Check prior to commencement. Any cost to you will be reimbursed by us.

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