Creative Industries Project Officer

**Position Number**:TBA

**Directorate**:CCS

**Service**:Economic Development

**Location**:Katoomba HQ

**Date Created/Updated**May 2024

**Position Classification**:Band: 6

**POSITION PURPOSE/OBJECTIVE**

The position of Creative Industries**Economic Outcome Project Officer, within the
Economy, Visitation and Place Branch will drive improved productivity for those working
in the Creative Industries across the Blue Mountains. The position ensures delivery of the
Creative Industry program one of Council’s priority projects, as identified in the Economic
Development and Tourism Strategy, adopted by Council in July 2021.

The position assists senior officers within the economic development program area in the
development and implementation of projects, strategies and policies that support and
encourage greater prosperity and economic viability for Creatives within the Blue
Mountains Local Government Area, in line with Council’s corporate goals and priorities.

**RELATIONSHIPS**

**Reports to**:(Position Title)**Program Leader Economic Development

**Reports to**:(Position number) P00241

**Staff Responsibility**:Nil

**Key Internal Relationships**:Liaison with staff across Council

**Key External Relationships**:Creative business owners, service providers,
contractors, key representatives of Chambers of
Commerce, residents, and other peak economic
development and creative business organisations.

**KEY RESPONSIBILITIES**
- Contribute to help Council deliver its sustainability goals.

**Project Support**
- Provide organisational support to senior officers undertaking strategic Creative

industry work;
- Provide and implement a program for monetising MTNS MADE products and services

on a fee-for-service model which will contribute to the financial sustainability of the
Creative Industries service.
- Assist in the preparation of policies and strategies for improved economic outcomes

for Creatives in the City including background studies, research and data analysis;
- Assist with implementing economic outcomes related actions for Creatives within

Council’s operational plan; and
- Provide assistance in the ongoing monitoring of outcomes relating to relevant

strategies, policies and initiatives associated with Creative Industry economic
outcomes.
**Customer Service and Stakeholder Consultation**
- Present a positive image for Council and support the team with verbal and written

responses to internal and external enquiries related to economic outcomes;
- Liaise with staff at all levels and other key customers and contacts to coordinate or

follow-up on a range of activities;
- Undertake community consultation activities with key external stakeholders and

manage information arising from these consultations;
- Provide advice as directed to various state and local organisation in relation to

Creative industry Economic development matters;
- Facilitate industry workshops, and focus groups, as appropriate and within available

resources;
- Facilitating collaborative initiatives and projects to advance industry development
- Coordinate administration tasks for MTNS MADE and the Creative Industries Cluster
- Managing and coordinate the MTNS MADE online database and the Creative

Industries CRM database
- Grow and maintain Industry and Government stakeholder liaison, within available

resources
- Plan and coordinate industry networking events (Salons and the like)
- Develop and implement a dynamic marketing and communications strategy under the

regional brand (MTNS MADE) to position the Blue Mountains as a creative industry
hot spot (attracting clients and investors) and grow cluster engagement (attracting
involvement of the local industry)
- Manage and coordinate all MTNS MADE social media platforms (such as Facebook

and Instagram) including content plans and production, content development and
reporting
**General Monitoring and Reporting**
- Reporting to Council and ELT as required via Program Leader.
- Monitor and provide feedback on Program Area budgets including project budgets /

plans etc;
- Assist in key monitoring and reporting processes.

**Guiding Principles**
- We act as one organisation responding to the changing needs of our community while

protecting and enhancing our World Heritage environment
- We are strategy led, driven by our Community Strategic Plan with clear priorities and

focus
- We are service focused we continuously improve service provision and provide

excellent customer service
- We collaborate and work together to achieve our outcomes
- We ensure safety and well-being is at the centre of our organisation, operations and

culture for our employees, our community and our environment
- We are a socially, environmentally and financially sustainable organisation, living

within our means, ensuring best value resource allocation
These Guidelines complement the Council’s adopted Values of: Work Together; Work
Safe Home safe; Service Excellence; Value for Money; Trust and Respect; and,
Supp