Deputy Registrar, Residential Tenancies Division
7 days ago
About us
VCAT is part of Victoria's justice system and is a Tribunal that serves the community by resolving civil disputes and making decisions in human rights and guardianship cases. We hear and decide over 85,000 cases a year across Victoria.
The Residential Tenancies Division hears cases under the Residential Tenancies Act and other relevant legislation, to determine disputes between renters (tenants) and rental providers (landlords), residents and owners of caravan parks or rooming houses, renters and Homes Victoria, and about specialist disability accommodation and supported residential services.
The successful applicant will have an opportunity to make a genuine contribution to the strategic direction and priorities of this Division.
About the role
The role of the Deputy Registrar is to lead, manage and develop the performance of the registry, comprising of two team leaders and 18 administrative officers, under the guidance of the Registrar.
Over the past 18 months, the Division has had a high turnover of staff and has required a strong focus on training and development. The Deputy Registrar is responsible for assisting the Team Leaders in developing and delivering inductions and staff training.
This role will require you to be a people leader and to develop your knowledge of the jurisdiction, its processes, procedures and systems.
About you
We are looking for someone who is passionate, adaptable and able to identify opportunities for improvement.
To ensure you are set up for success in this role you will need to:
- possess demonstrated experience in developing and bringing out the best in individuals and teams
- be a highly organised and resilient leader
- pride yourself on your exceptional attention to detail
- have a demonstrated ability to plan and prioritise own and team tasks in a fast-paced environment
- possess well-developed interpersonal skills
- have proven experience in building and maintaining positive and productive professional relationships
- possess demonstrated ability to identify, develop and implement service improvements to enhance service delivery and
- have proven experience in building strong relationships with staff, members and stakeholders to understand and deliver on service needs.
What we can offer you
This is an exciting time to be a part of VCAT. We support our people to do their best work by offering continuous professional development, flexibility to maintain a great work-life balance and opportunities for personal growth and career development.
How to apply
- resume
- a short covering letter
For further information on the position, please see the attached position description.
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