Full Time Medical Radiology Reception Supervisor

1 week ago


Berwick, Australia Marina Radiology Full time

If you’re looking to advance your career in Medical Reception, we are seeking a Full-Time Radiology Reception Supervisor to join our team at our Berwick branch. Hours will vary between 8.00am and 6.00pm, Monday-Friday.
The responsibilities of the successful applicant include, but are not limited to:

- Creating a great first impression when greeting patients, referring doctors and other industry associates, both face-to-face and over the phone.
- Receiving and entering patients on arrival and processing Medicare/DVA invoices.
- Answering incoming telephone calls - making computerised appointments, general enquiries, taking detailed messages for doctors and other staff members, and allocating calls to the appropriate staff member.
- Ensuring work flow is conducted in a correct and timely manner.
- Opening/closing of the branches.
- Managing the day-to-day reception functions.
- Training and mentoring new and less experienced staff.
- Ensuring reception staff comply with Company Policies and Procedures.
- Assisting the Reception Manager with the management of reception staff, including recruitment support.

We are looking for enthusiastic, motivated applicants with:

- Strong leadership skills.
- Excellent attention to detail.
- Highly organised with strong communication skills.
- Over 2 years of experience in the Diagnostic Imaging industry (preferred).
- Professional presentation and demeanour.
- Strong knowledge of billing codes.
- Passion for training and mentoring others.
- Commitment to high work performance standards and patient care.
- Resilience, energy, and motivation.
- Approachable and supportive attitude.
- Professional approach to interactions with referring doctors/clinics, patients, technical staff, management, and employees.

Specific on-the-job training will be provided.

Uniform provided.

No phone enquiries will be taken.

Marina Radiology is an Equal Employment Opportunity employer.

Thank you.

Pay: From $32.70 per hour

Expected hours: 38 per week

Work Location: In person



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